What happened
What this says
Current to 11 Oct 26Tomasz Wiśniewski at Vellacott Payments requested client labelling functionality to segment marketplace clients by business vertical for performance analysis. Connor Webb escalated to the product team.
Problem: Partnerships team needs to tag clients by vertical to segment metrics and analyse performance across different client types. Handling: Support escalated to product team with customer's onboarding timeline. Opportunity: Feature request from key stakeholder with clear use case could unlock new adoption and upsell once implemented.
Details
Updated 9 Oct 26Prioritynormal
Statusclosed
Categoryfeature_request
Channelweb
First response (min)265
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- public_reply · Tomasz Wiśniewski 8 Aug 2025 15:41This is something we'll need fairly soon as we onboard clients now.
- created · Tomasz Wiśniewski 8 Aug 2025 16:54Can we add functionality to label marketplace clients in the brain? Our partnerships team needs to tag each client by their business vertical so we can segment metrics and analyse performance by category. This would help us see where our growth is coming from across different client types.
- public_reply · Connor Webb 8 Aug 2025 21:19Hi Tomasz, Good question. Client tagging is something we can definitely add. I'm logging this with the product team and we'll track it for your onboarding timeline. I'll get you a ticket number to follow up on. Thanks, Connor
- status_change · 16 Aug 2025 23:59
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