B-Brain
Connor Webb

Add client labelling feature

Ticketclosed

Vellacott Payments logo Vellacott Payments · Add client labelling feature

Tomasz Wiśniewski at Vellacott Payments requested client labelling functionality to segment marketplace clients by business vertical for performance analysis. Connor Webb escalated to the product team.

Priority normal

What happened

What this says

Current to 11 Oct 26

Tomasz Wiśniewski at Vellacott Payments requested client labelling functionality to segment marketplace clients by business vertical for performance analysis. Connor Webb escalated to the product team.

Problem: Partnerships team needs to tag clients by vertical to segment metrics and analyse performance across different client types. Handling: Support escalated to product team with customer's onboarding timeline. Opportunity: Feature request from key stakeholder with clear use case could unlock new adoption and upsell once implemented.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryfeature_request
Channelweb
First response (min)265
Helpdeskmade from

Trail

  1. Tomasz Wiśniewski
    public_reply · Tomasz Wiśniewski 8 Aug 2025 15:41
    This is something we'll need fairly soon as we onboard clients now.
  2. Tomasz Wiśniewski
    created · Tomasz Wiśniewski 8 Aug 2025 16:54
    Can we add functionality to label marketplace clients in the brain? Our partnerships team needs to tag each client by their business vertical so we can segment metrics and analyse performance by category. This would help us see where our growth is coming from across different client types.
  3. Connor Webb
    public_reply · Connor Webb 8 Aug 2025 21:19
    Hi Tomasz, Good question. Client tagging is something we can definitely add. I'm logging this with the product team and we'll track it for your onboarding timeline. I'll get you a ticket number to follow up on. Thanks, Connor
  4. Connor Webb
    status_change · Connor Webb 12 Aug 2025 16:52
  5. status_change · 16 Aug 2025 23:59
Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Brain · read-only