Lauren Pilkington
Person
Grisedale Search & Selection · champion
Operations Manager at Grisedale Search & Selection and the CRM champion. She runs the brain day to day and asks most of the questions. Stuart Haworth signs. Usage has slipped again on Growth ahead of the 1 May 2027 renewal.
Who they are
Insight
As at Fri 9 Oct 2026Operations Manager at Grisedale Search & Selection and the CRM champion. She runs the brain day to day and asks most of the questions. Stuart Haworth signs. Usage has slipped again on Growth ahead of the 1 May 2027 renewal.
Role: Operations Manager in Manchester, CRM role champion, platform user since 2024-05-03, not an admin. She raises most tickets and is the main contact for Marcus Bell.
Influence: she advocates and relays Stuart's views, but does not sign. In the 23 Sep 2025 thread she said she signs nothing without Stuart. Stuart, the Managing Director, decides on price and value.
Watch: her team's use fell to about six daily users on forty seats at the 1 Sep 2026 QBR. She admits consultants drifted back to old habits and has little time to chase them. The complaints-beside-open-roles request keeps recurring and is unresolved. She is a key-person risk because she knows how the brain is wired.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Grisedale Search & Selection | Operations Manager | champion | lauren.pilkington@grisedale.example |
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Activity
- Upcoming
- 19 Nov 2026upcoming eventBG-Demo webinar
+33 - Held
- 21 Sep 2026callGrisedale Search & Selection / BG-Demo – Check In
- 11 Sep 2026email threadSetting up a check-in
- 1 Sep 2026callGrisedale Search & Selection / BG-Demo – QBR
- 26 Aug 2026email threadBooking your next QBR
- 18 Aug 2026ticketExporting dashboard data
- 11 Jun 2026eventBG-Demo Customer Day London
+91 - 15 May 2026ticketQueries running slowly
- 14 May 2026ticketAdding filters to dashboards
- 14 May 2026email threadCheck-in notes
- 13 May 2026callGrisedale Search & Selection / BG-Demo – Check In
- 8 May 2026email threadCheck-in call: finding a time
- 2 Apr 2026callGrisedale Search & Selection / BG-Demo – Renewal
+1 - 23 Mar 2026callGrisedale Search & Selection / BG-Demo – Check In
- 19 Mar 2026email threadBooking a check-in
- 16 Mar 2026email threadYour support request
- 13 Mar 2026ticketRecent records not showing in search
- 3 Mar 2026email threadFollow-up from our review call+1
- 2 Mar 2026callGrisedale Search & Selection / BG-Demo – QBR+1
- 20 Feb 2026email threadReview of how the consultants are using the brain
- 19 Feb 2026eventBG-Demo webinar
+31 - 12 Feb 2026callGrisedale Search & Selection / BG-Demo – Renewal+1
- 31 Jan 2026email threadInvitation: BG-Demo webinar on Thursday 19 February 2026
- 30 Jan 2026dealGrisedale Search & Selection – Renewal
- 25 Nov 2025eventRevenue leaders roundtable
+29 - 15 Nov 2025email threadInvitation: Revenue leaders roundtable in London
- 24 Sep 2025ticketRemove access for departing consultant
- 23 Sep 2025email threadFollow-up from our call: the expansion order form
+2 - 23 Sep 2025eventRevenue leaders roundtable
+37 - 23 Sep 2025callGrisedale Search & Selection / BG-Demo – Negotiation+2
- 11 Sep 2025email threadInvitation: revenue leaders roundtable in London
- 4 Sep 2025callGrisedale Search & Selection / BG-Demo – QBR
- 2 Sep 2025email threadBooking in a usage review for Grisedale
- 1 Sep 2025callGrisedale Search & Selection / BG-Demo – Proposal
- 18 Aug 2025dealGrisedale Search & Selection – Expansion
- 22 Jul 2025callGrisedale Search & Selection / BG-Demo – Check In
- 14 Jul 2025email threadCheck-in call: finding a time
- 12 Jun 2025eventBG-Demo Customer Day
+48 - 4 Jun 2025email threadCustomer Day in London: would you and the team like to come?
- 28 May 2025email threadCheck-in notes
- 27 May 2025callGrisedale Search & Selection / BG-Demo – Check In
- 20 May 2025email threadScheduling a check-in
- 2 Apr 2025ticketConnector stopped syncing data
- 4 Mar 2025email threadFollow-up from our review call+1
- 3 Mar 2025callGrisedale Search & Selection / BG-Demo – QBR+1
- 25 Feb 2025email threadReview call: could we find a slot?
- 5 Feb 2025callGrisedale Search & Selection / BG-Demo – Renewal+1
- 30 Jan 2025dealGrisedale Search & Selection – Renewal
- 5 Dec 2024ticketNew user can't access the brain
- 26 Nov 2024eventRevenue leaders roundtable
+27 - 25 Nov 2024callGrisedale Search & Selection / BG-Demo – Check In
- 21 Nov 2024eventBG-Demo webinar+22
- 19 Nov 2024email threadCheck-in call
- 14 Nov 2024email threadWebinar invitation from BG-Demo
- 7 Nov 2024email threadInvitation: revenue leaders roundtable in London
- 17 Oct 2024eventBG-Demo webinar
+22 - 30 Sep 2024email threadCheck-in notes
- 27 Sep 2024email threadInvitation: BG-Demo webinar on 17 Oct 2024
- 27 Sep 2024callGrisedale Search & Selection / BG-Demo – Check In
- 24 Sep 2024email threadScheduling our next check-in
- 3 Sep 2024email threadCheck-in follow-up and next steps+1
- 2 Sep 2024callGrisedale Search & Selection / BG-Demo – QBR+1
- 5 Aug 2024callGrisedale Search & Selection / BG-Demo – Check In
- 26 Jul 2024email threadCheck-in call
- 15 Jul 2024ticketCross-team complaint search
- 28 May 2024callGrisedale Search & Selection / BG-Demo – Onboarding
- 7 May 2024email threadKickoff follow-up and next steps+1
- 3 May 2024callGrisedale Search & Selection / BG-Demo – Kickoff+1
- 27 Mar 2024email threadGrisedale: next steps on the order form+1
- 27 Mar 2024callGrisedale Search & Selection / BG-Demo – Negotiation+1
- 7 Mar 2024email threadProposal for Grisedale
- 5 Mar 2024callGrisedale Search & Selection / BG-Demo – Proposal
- 26 Feb 2024email threadProposal walkthrough
- 13 Feb 2024email threadFollowing up on the demo
+2 - 12 Feb 2024callGrisedale Search & Selection / BG-Demo – Demo+2
- 6 Feb 2024email threadDemo on your own data
- 24 Jan 2024email threadFollowing up on our discovery call
- 22 Jan 2024callGrisedale Search & Selection / BG-Demo – Discovery
- 18 Jan 2024email threadFinding a time for a discovery conversation
- 18 Jan 2024eventBG-Demo webinar
+14 - 8 Jan 2024email threadWebinar invitation for you and the team
- 27 Dec 2023dealGrisedale Search & Selection – New
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