Check-in call: finding a time
Email thread Grisedale Search & Selection · cs
Marcus Bell proposed a regular check-in; Lauren Pilkington offered Tuesday or Thursday afternoon and asked whether consultants can see client complaints alongside open roles on one page.
What was said
What this says
As at Fri 9 Oct 2026Marcus Bell proposed a regular check-in; Lauren Pilkington offered Tuesday or Thursday afternoon and asked whether consultants can see client complaints alongside open roles on one page.
Ask: Lauren wants client complaints visible next to open roles without jumping between pages, which she says would save hours.
Customer view: Engaged and cooperative; the request is a feature or set-up need, not a complaint about the service.
Next: Marcus to send an invite for a Tuesday or Thursday afternoon and prepare an answer on combining those views.
The thread
Updated 9 Oct 26Messages
Marcus Bell 14 Jul 2025 14:18Hi Lauren, Hope the week is off to a good start. It's time for our regular check-in on how Grisedale is getting on with the brain. Shall we book thirty minutes sometime next week? I've pulled the numbers, and here is what I'd like to cover: - how the consultants are using it day to day - anything that has been fiddly or slow to find - whether there are other things you would like to see in there Happy to jump on a call whenever suits you. Let me know a couple of times that work and I'll send an invite. Thanks, Marcus
Lauren Pilkington 14 Jul 2025 17:00Hi Marcus, Quick one: Tuesday or Thursday afternoon next week would work for me. Either is fine. One thing I'd like to ask on the call: can the consultants see client complaints alongside the open roles without having to jump between pages? That'd save us hours. Ta, Lauren On 14 Jul 2025, at 14:18, Marcus Bell wrote: > Hi Lauren, > > Hope the week is off to a good start. It's time for our regular check-in on how Grisedale is getting on with the brain. Shall we book thirty minutes sometime next week?