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Pelham Rowe Insurance Brokers

Lost£0

AI facts

As at Fri 9 Oct 2026

Pelham Rowe Insurance Brokers, a Chelmsford insurance broker, was offered the Starter tier at £20k a year plus £6,000 implementation in proposals of 13 Dec 2023 and 18 Dec 2023, neither signed. The new-business deal of £26k closed lost on 2 Feb 2024, with security review as the CRM reason. There is no usage, ticket or invoice record, and the CRM stage is lost with £0 ARR. Insurance Broker News reported a workforce restructuring on 16 Oct 2025.

Read from 4 calls · 5 email threads · 1 news items · 1 deals · 3 people · 2 documents, newest 24 May 26

Profile

Updated 9 Oct 26
  • IndustryInsurance brokingSource: CRM company record
  • Websitepelhamrowe.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityChelmsfordSource: CRM company record
  • Size180 employeesSource: CRM company record
  • CRM ownerJordan PikeSource: CRM company record · Account Executive, US
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Lost, because the Starter deal closed lost on 2 Feb 2024 and no order form or invoice followed. Geoffrey Rowe named cost as the sticking point, and two webinar invitations in 2026 drew no reply. A win-back through Naomi Fordham is possible but untested.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

Updated 9 Oct 26
  • Last contact24 May 2026Email: BG-Demo webinar, 18 Jun 2026 · 138 days before 9 Oct 2026
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Tom Ashdown sends Naomi Fordham a personal note that confirms her role after the restructuring and offers a short call on the claims-team time savings. Re engage
Who
Tom Ashdown Tom Ashdown
When
This week by 9 Oct 2026
Why
Tom Ashdown should write personally to Naomi Fordham to test a win-back. He should confirm she is still in post after the 16 Oct 2025 restructuring and reopen the claims-team time-savings case, because the calls show cost, not security, stalled the 2024 Starter deal.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Lost

Lost: Pelham Rowe never signed the Starter proposal of 18 Dec 2023, and the £26k deal closed lost on 2 Feb 2024 with no order form or invoice. Cost, not security, stalled it. Tom Ashdown should write to Naomi Fordham to test a win-back.

Lost, Pelham Rowe Insurance Brokers never signed the Starter proposal of 18 Dec 2023, which quoted £20k a year plus £6,000 implementation. The £26k deal closed lost on 2 Feb 2024, with no order form or invoice.

Pelham Rowe never became a customer, so there is no usage, ticket or invoice record. Naomi Fordham, Head of Operations, championed the brain, while Geoffrey Rowe, Managing Director, held the decision.

Insurance Broker News reported a workforce restructuring on 16 Oct 2025, which may have moved the champion. The CRM gives security review as the lost reason, but the 10 Jan 2024 call shows cost stalled the deal.

Tom Ashdown should write personally to Naomi by 9 Oct 2026, confirming her role and reopening the claims-team time-savings case. Owen Tallis agrees the first-term discount position on the v2 Starter list.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Documents

Updated 9 Oct 26

2 documents in 1 folders; 1 drafts hang on their executed paper. All documents

  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Pelham Rowe Insurance Brokers' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 12 AI summaries of 13 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 4 staff (0 with an AI write-up), shown on 4 pages.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Documents · Events · Email · Web

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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