B-Glass
Darren Blakey

Darren Blakey

Person

Linthorpe Trade Supplies logo Linthorpe Trade Supplies · champion

Darren Blakey is the CRM champion and day-to-day contact at Linthorpe Trade Supplies on Starter. He has been on every stage since discovery and raises usage, tickets and renewal topics, but the Finance Director holds the price decision.

Who they are

Insight

As at Fri 9 Oct 2026

Darren Blakey is the CRM champion and day-to-day contact at Linthorpe Trade Supplies on Starter. He has been on every stage since discovery and raises usage, tickets and renewal topics, but the Finance Director holds the price decision.

Role: Sales Operations Manager and CRM champion, present from the 5 Apr 2024 discovery call through the 25 Aug 2026 check-in. He is the main ticket reporter and the voice of the credit-query use case.

Influence: he shapes adoption and the value case. Pauline Metcalfe, Finance Director, decides on price: on the 8 Jul 2026 call she called the increase steeper than hoped.

Watch: usage fell after the champion left in December and an admin left in June. Darren said he does not want to lose the brain, and a new owner is still to be named. The evidence does not show whether the Starter renewal was signed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Linthorpe Trade SuppliesSales Operations Managerchampiondarren.blakey@linthorpe.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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