Who they are
Insight
As at Fri 9 Oct 2026Zoe Kendrick is the champion and day-to-day sponsor at Saltdean Hart Insurance Brokers, and a platform admin. Nigel Ferris signs. Her platform account was deactivated on 21 Nov 2025; the evidence does not show why.
Role: Head of Operations in Brighton, recorded as champion. Her platform admin account was created on 22 Nov 2024 and deactivated on 21 Nov 2025.
Influence: she brings the case to Nigel Ferris, the Managing Director, who wants a conversation before signing. She said she will not buy without the person who signs things off.
Watch: she asked 580 of 5331 questions, 11%, in the first window and 106 of 1032, 10%, in the last 12 months. She is stretched, and claims team adoption stayed thin.
The evidence does not show why her account was deactivated or whether the renewal was signed.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Saltdean Hart Insurance Brokers | Head of Operations | champion | zoe.kendrick@saltdeanhart.example |
Activity
- 21 Oct 2025email threadQuarterly review: follow-up and next steps
+1
- 20 Oct 2025callSaltdean Hart Insurance Brokers / BG-Demo – QBR
+1
- 14 Oct 2025email threadQuarterly review: finding a date
- 17 Sep 2025callSaltdean Hart Insurance Brokers / BG-Demo – Check In
- 1 Sep 2025callSaltdean Hart Insurance Brokers / BG-Demo – Renewal
+2
- 22 Aug 2025dealSaltdean Hart Insurance Brokers – Renewal
- 12 Jun 2025eventBG-Demo Customer Day
+48
- 7 Jun 2025email threadInvitation: BG-Demo Customer Day in London
- 22 Apr 2025callSaltdean Hart Insurance Brokers / BG-Demo – QBR
- 11 Apr 2025email threadBooking the QBR
- 26 Mar 2025callSaltdean Hart Insurance Brokers / BG-Demo – Check In
- 19 Mar 2025email threadScheduling a check-in
- 24 Dec 2024callSaltdean Hart Insurance Brokers / BG-Demo – Onboarding
- 10 Dec 2024callSaltdean Hart Insurance Brokers / BG-Demo – Onboarding
- 27 Nov 2024email threadFollow-up from kickoff call
+1
- 26 Nov 2024ticketSearch function not returning results
- 26 Nov 2024callSaltdean Hart Insurance Brokers / BG-Demo – Kickoff
+1
- 21 Nov 2024email threadKickoff scheduling
- 29 Oct 2024email threadFollowing up on our call: Growth order form and next steps
+2
- 28 Oct 2024callSaltdean Hart Insurance Brokers / BG-Demo – Negotiation
+2
- 10 Oct 2024callSaltdean Hart Insurance Brokers / BG-Demo – Proposal
- 27 Sep 2024email threadFollow-up: demo and next steps
+2
- 25 Sep 2024callSaltdean Hart Insurance Brokers / BG-Demo – Demo
+2
- 20 Sep 2024email threadDemo: finding a time
- 13 Sep 2024callSaltdean Hart Insurance Brokers / BG-Demo – Discovery
- 28 Aug 2024dealSaltdean Hart Insurance Brokers – New