Follow-up: demo and next steps

Hi all, Thank you for your time on the demo. It was really useful to have the account executives, claims and IT in the same session. A quick recap of where we are. You saw the Growth tier running on a sample of your own data, and the main interest was seeing a client's policies, queries and complaints in one place. The proposal is with Zoe. We are aiming to have the paperwork signed by 8 Nov 2024, and the deal value on the proposal is £51,600, which includes the one-off implementation. Two things would help us keep this moving: - Abi, any questions on how the connectors are set up and what access you would need to grant. Hannah is copied and will answer in writing. - Sinead, a short list of the claims questions you would want answered first, so we can make sure they are covered in the set-up plan. If we can get these back by early next week, we can stay on track for the date above. Best, Priya

Hi Priya, Thanks for the recap. A few questions from the IT side before we go further: - What access would we need to give the connectors, and can it be read-only? - Where does the data sit once it is loaded? I understood it stays inside our own Snowflake account, but I would like that confirmed in writing. - Who looks after the nightly refresh if one of the sources changes? Could Hannah answer these directly? I would rather have the detail from her than guess. Regards, Abi Coombes Systems Administrator, Saltdean Hart Insurance Brokers