B-Glass
Abi Coombes

Abi Coombes

Person

Saltdean Hart Insurance Brokers logo Saltdean Hart Insurance Brokers · admin

Abi Coombes was the sole admin and technical lead for Saltdean Hart's Growth brain. Her platform user ran from 22 Nov 2024 to 21 Nov 2025. A Jan 2026 email indicates the account has ended and she has not replied.

Who they are

Insight

As at Fri 9 Oct 2026

Abi Coombes was the sole admin and technical lead for Saltdean Hart's Growth brain. Her platform user ran from 22 Nov 2024 to 21 Nov 2025. A Jan 2026 email indicates the account has ended and she has not replied.

Role: Systems Administrator in Brighton, CRM role admin, and the only admin on the platform. She owned most data sources, handled access, connector set-up and the user list, and raised the technical questions after the 25 Sep 2024 demo.

Influence: A hands-on champion for delivery rather than the commercial buyer. Zoe Kendrick wanted Abi comfortable before anything was signed, so her view mattered to the decision.

Watch: She said that if she is off sick, nothing moves, a clear key-person risk. The 6 Jan 2026 webinar email says the team's time with BG-Demo has finished and shows no reply. Her feedback could inform a win-back.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Saltdean Hart Insurance BrokersSystems Administratoradminabi.coombes@saltdeanhart.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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