B-Glass
Leanne Armstrong

Leanne Armstrong

Person

Kingdon Diagnostics logo Kingdon Diagnostics · user

Reporting-side user and active sponsor at Kingdon Diagnostics. She drives the turnaround-by-trust use case, builds dashboards and raises tickets. CRM role is user, not admin or signatory. The latest evidence is a Nov 2025 ticket.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Reporting-side user and active sponsor at Kingdon Diagnostics. She drives the turnaround-by-trust use case, builds dashboards and raises tickets. CRM role is user, not admin or signatory. The latest evidence is a Nov 2025 ticket.

Role: Service Manager, Reporting in Newcastle upon Tyne. She has a platform user account created 2025-01-06, not an admin. She joined the demos in Oct 2024, named turnaround by trust as the week-one priority, and later built dashboards.

Influence: she shapes the use case and adoption rather than the commercial decision. Aisha Bukhari handled the proposal and contract review. Leanne wanted a wider data extract before saying yes.

Watch: she raised the refresh failure and the Salesforce connector fault, and her connector confirmation closed the Nov 2025 ticket. Her 12 Jul 2026 webinar invitation has no reply. The evidence does not show recent calls or her share of questions.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Kingdon DiagnosticsService Manager, Reportinguserleanne.armstrong@kingdondiagnostics.example
CRMmade from

Activity

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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