B-Glass
Martin Firth

Martin Firth

Person

Harcastle Environmental logo Harcastle Environmental · finance

Martin Firth is Harcastle Environmental's Credit Manager (CRM role: finance). He is the regular day-to-day user for credit control checks and the named invoicing contact, but the CFO, Andrew Sugden, signs.

Who they are

Insight

As at Fri 9 Oct 2026

Martin Firth is Harcastle Environmental's Credit Manager (CRM role: finance). He is the regular day-to-day user for credit control checks and the named invoicing contact, but the CFO, Andrew Sugden, signs.

Role: Credit Manager in finance. On the 14 Jan 2026 renewal call he was named as using the brain most weeks for credit control checks. BG-Demo finance addresses invoices and PO queries to him.

Influence: Andrew Sugden is the sole signer. Martin supports the process: he reported nothing overdue on the 22 Jun 2026 call, and Andrew raised the Tolmere ledger question on his behalf.

Watch: Several invoice threads show no reply from Martin, so the PO number and invoice addressee are not confirmed. His invoicing contact for the expansion was still outstanding on 22 Jun 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Harcastle EnvironmentalCredit Managerfinancemartin.firth@harcastle.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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