Who they are
Insight
Current to 13 Oct 26Sanne Bakker is Veldmaat Payments' Data Engineer and platform admin, based in Amsterdam. She keeps the log of late 07:00 refreshes and raises the tickets. Her counts support Joost Verbeek's position ahead of the 5 Jan 2027 renewal.
Role: Data Engineer in Amsterdam, CRM role admin, and a platform admin since 5 Jan 2026. She joins calls with Joost Verbeek and raises the refresh tickets, and she fixed a connector permissions fault on the customer side herself.
Influence: in my judgement she is the operational champion, not the decision-maker. Joost says he will not discuss renewal until the refresh and invoice points are settled, and her miss counts feed that case.
Watch: she is documenting breaches and asked on 27 Jul 2026 about service credits. Growth credits cover availability only, and Elena Novak is checking the executed order form.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Veldmaat Payments | Data Engineer | admin | sanne.bakker@veldmaat.example |
Activity
- 19 Nov 2026eventBG-Demo webinar
+33
- 1 Oct 2026ticketRefresh not complete at 07:00
- 22 Sep 2026callVeldmaat Payments / BG-Demo – Qbr
- 4 Sep 2026ticketDaily refresh late again
- 20 Aug 2026ticketRefresh running late every day
- 28 Jul 2026callVeldmaat Payments / BG-Demo – Escalation
+2
- 27 Jul 2026ticketSLA terms clarification – Growth vs Enterprise
- 23 Jul 2026ticketData sync incomplete after backfill
- 22 Jul 2026ticketRefresh failed again – second day
- 21 Jul 2026ticketP1: Refresh pipeline stalled
- 6 Jul 2026ticketDaily refresh running behind
- 29 Jun 2026ticketRefresh not complete by 07:00
- 19 Jun 2026ticketRefresh not complete at 07:00
- 1 Jun 2026ticketRefresh not complete at 07:00
- 29 May 2026callVeldmaat Payments / BG-Demo – Qbr
- 18 May 2026ticketDaily refresh not complete by 07:00
- 1 May 2026ticketRefresh not complete at 07:00 Amsterdam
- 7 Apr 2026callVeldmaat Payments / BG-Demo – Check In
+1
- 30 Mar 2026ticketAccounting system connector not yet working
- 16 Mar 2026ticketAccounting system connector not yet working
- 3 Mar 2026ticketExact Online connector not syncing
- 19 Feb 2026callVeldmaat Payments / BG-Demo – Onboarding
- 17 Feb 2026ticketAccounting system connector not yet working
- 17 Feb 2026email_threadOnboarding follow-up and new session time
- 12 Feb 2026callVeldmaat Payments / BG-Demo – Onboarding
- 10 Feb 2026email_threadOnboarding session: finding a time
- 6 Feb 2026callVeldmaat Payments / BG-Demo – Onboarding
- 4 Feb 2026ticketAccounting system connector not yet working
- 2 Feb 2026email_threadScheduling the onboarding session
- 2 Feb 2026callVeldmaat Payments / BG-Demo – Onboarding
- 26 Jan 2026callVeldmaat Payments / BG-Demo – Onboarding
- 22 Jan 2026ticketAccounting system connector not yet working
- 22 Jan 2026callVeldmaat Payments / BG-Demo – Onboarding
- 12 Jan 2026callVeldmaat Payments / BG-Demo – Kickoff
+1
- 27 Oct 2025callVeldmaat Payments / BG-Demo – Demo
+2
- 20 Oct 2025email_threadDemo follow-up and next steps
+1
- 17 Oct 2025callVeldmaat Payments / BG-Demo – Demo
+1