Kallang Reach Payments

Lost£0

AI facts

Current to 14 Oct 26

Kallang Reach Payments, a Singapore payments business, was offered the Growth tier and no order form was executed. The 3 Feb 2026 Proposal quoted £44k a year and £56k for the first year, awaiting customer approval. The Growth deal closed lost on 13 Mar 2026 with the reason no_decision, and the CRM stage is lost with ARR of £0. There is no usage, no tickets and no invoices. On the 4 Feb 2026 call Arvind Pillai, Chief Operating Officer, asked for the order form to be sent.

Read from 3 calls · 3 email threads · 1 deals · 3 people · 3 documents, newest 4 Feb 26

AImade from

Profile

Updated 9 Oct 26

IndustryPayments
Websitekallangreach.example
CountrySingapore
HQ citySingapore
Size210 employees
CRM ownerSophie Ling
TypeProspectdiffers
StateLost

CRMmade from

AI opinion

Current to 14 Oct 26

Lost, because the Growth deal closed for no decision on 13 Mar 2026 and nothing has been recorded since 4 Feb 2026. The CTO was never met and the quoted year-one total did not reconcile. The COO's stated need could support a later approach at the v2 Growth list.

Kallang Reach Payments – New Signals Kallang Reach Payments / BB-Demo – Proposal Document roll-up Following up from our discovery call

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

Key facts

Updated 9 Oct 26

Last contact4 Feb 2026

Computedmade from

Next step

Current to 14 Oct 26

What: Sophie Ling sends Arvind Pillai a win-back note with a reconciled year-one breakdown at the v2 Growth list and a request to meet the CTO. re_engage
Who: Sophie Ling
When: Within 2 weeks by 9 Oct 2026
Why: Sophie Ling should reopen the conversation with Arvind Pillai, who asked for an order form on 4 Feb 2026, using a corrected year-one breakdown at the v2 Growth list and a request to meet the CTO. The deal closed lost on 13 Mar 2026 for no decision, not to a rival.

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

The story

Current to 14 Oct 26

Lost

Lost: the Growth deal closed lost on 13 Mar 2026 for no decision, after COO Arvind Pillai asked for an order form on 4 Feb 2026. Nothing was executed or invoiced. Sophie Ling is to reopen the conversation at the v2 Growth list.

Lost: Kallang Reach Payments has no contract. The CRM closed the Growth deal lost on 13 Mar 2026 for no decision, and the 3 Feb 2026 Proposal at £44k a year was never executed.

There is no usage and there are no tickets, because the brain was never deployed. Wei Ling Tan, Head of Merchant Services, attended all three calls, and Arvind Pillai, Chief Operating Officer, asked for the order form on 4 Feb 2026.

Nothing has been recorded since 4 Feb 2026. The main risks are the CTO, whom BB-Demo never met, the year-one total quoted on that call, which did not reconcile, and a reopened offer at the higher v2 Growth list of £50k.

Sophie Ling writes to Arvind, copying Wei Ling, with a reconciled year-one breakdown from Hannah Lowe and a request to meet the CTO, by 9 Oct 2026. Owen Tallis approves the pricing first.

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

ARR journey

Not yet analysedNo ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

Not yet analysedNo platform usage: this organisation has no tenant in product analytics.

Usagemade from

Documents

Updated 9 Oct 26

3 documents in 2 folders; 1 drafts hang on their executed paper. All documents

presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list

Proposals (2)
- Growth tier proposal, draft v1 draft · proposal · 29 Jan 2026
- Growth tier sales proposal issued · proposal · 3 Feb 2026
Security (1)
- Security questionnaire responses issued · security questionnaire · 6 Jan 2026

Documentsmade from

Open deals

Not yet analysedNo open deals.

CRMmade from

Open tickets

Not yet analysedNo open tickets.

Helpdeskmade from

Activity

4 Feb 2026callKallang Reach Payments / BB-Demo – Proposal Sophie Ling, Wei Ling Tan, Arvind Pillai
3 Feb 2026documentKallang Reach Payments - Proposal Sophie Ling
29 Jan 2026documentKallang Reach Payments - Proposal v1 Sophie Ling
15 Jan 2026eventBB-Demo webinar Alice Brewer, Dean Hargreaves, Sam Cheney, Wei Ling Tan, Miriam Theisen, Howard Feinberg, Jess Dobson, Lindsey Ward, Méabh Crowley, Cerys Llewellyn, Luke Oakes, Asif Nuttall, Jean Benson, Maeve Doherty, Kerryn Mibus, Jas Dhillon, Phil Royston, Karl Tennison, Ian Brearley, Shane Keane, Karin Sjöberg, Erik Wallin, Lucas Goossens, Hugh Atherton, Dylan Tremblay, Jun Tan, Kevin Lister, Tariq Saleem, Dan Hosken, Matt Colenso, Graeme Charlton, Mark Dodds, Declan Moran, Kirsteen Boyd, Abi Coombes, Tracey Bainbridge, Wouter Brouwer, Javier Ortiz+35
6 Jan 2026documentKallang Reach Payments - Security Questionnaire Hannah Lowe
2 Jan 2026callKallang Reach Payments / BB-Demo – Demo Sophie Ling, Hannah Lowe, Wei Ling Tan
24 Nov 2025email_threadFollowing up from our discovery call Sophie Ling, Wei Ling Tan
24 Nov 2025callKallang Reach Payments / BB-Demo – Discovery Sophie Ling, Wei Ling Tan
17 Nov 2025email_threadDiscovery call with Sophie Sophie Ling, Wei Ling Tan
15 Oct 2025dealKallang Reach Payments – New Sophie Ling, Wei Ling Tan
19 Jun 2025eventBB-Demo webinar Alice Brewer, Toby Underwood, Noel Cronin, Melvin Goh, Patricia Gleave, Asif Jagger, Josh Pearce, Elaine Turvey, Jasmine Coleman, Donal Coughlan, Clive Wardle, Rakesh Solanki, Emma Haworth, Ian Fairclough, Lindsay Pallister, Nathan Booth, Glenys Routledge, Gavin Tyldesley, Julie Wardhaugh, Jolien van Dijk, Wim Goossens, Faye Metcalfe, Ade Ogunleye, Deepa Chauhan, Bernadette Lowry, Bryony Searle, Declan Moran, Ronan Healy, Petra Lüders+26
27 May 2025eventRevenue leaders roundtable Sofia Marchetti, Jenna Price, Helen Marsden, Ravi Atherton, Sofie Claes, Johan Ekström, Neil Entwistle, Noel Cronin, Ashley Chen, Melvin Goh, Gina Ferraro, Howard Feinberg, Nikhil Rao, Josh Pearce, Huw Bevan, Clive Wardle, Harry Kitching, Beth Venn, Mohammed Hanif, Andre Baptiste, Brent Overholt, Geneviève Lalonde, Alyssa Jenkins, Emma Quinn, Priti Haworth, Alexa Fraser, Henrik Lorenz, Carl Whittle, Aoife Mulcahy, Declan Moran, Siobhán Nolan, Ronan Healy, Kayleigh Roberts, Liam Corner, Megan Statham+32
2 May 2025email_threadRevenue leaders roundtable, May Sofia Marchetti, Melvin Goh
16 May 2024eventBB-Demo webinar Nell Ashcombe, Omar Al Suwaidi, Ravi Riley, Yasmin Openshaw, Melvin Goh, Helen Varley, Sunita Bains, Lee Garside, Diarmuid Kenny, Jens Maes, Shirley Bowman, Ronald Hetherington, Gemma Dobson, Jess Ferrand, Dan Hosken, Dana Kurtz, Julia Hartmann+14
18 Jan 2024eventBB-Demo webinar Nell Ashcombe, Claire Haddon, Toby Underwood, Zoe Nuttall, Brendan O'Mahony, Wei Ling Tan, Toby Mellor, Inge de Boer, Alison Mawdsley, Alejandro Fuentes, Neha Kapoor, Luke Allott, Philip Annear, Wes Jago, Lauren Pilkington, Nils Behrens, Jade Kenwright+14

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26

hide membership not yet analysed

Key

Source rows
Raw things
People
Organisation
Organisation AI
Pages
AI-written record (ring)
not yet analysed
belongs to the organisation (one line per group)
Size: how many records a group holds

Kallang Reach Payments' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 9 AI summaries of 10 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 2 staff (0 with an AI write-up), shown on 3 pages.

The trail as a list (block, record, entity, raw row)

Activity page block
- Kallang Reach Payments / BB-Demo – Discovery entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - call_recorder/calls.csv call_133_001 raw row
- Kallang Reach Payments / BB-Demo – Demo entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - call_recorder/calls.csv call_133_002 raw row
- Kallang Reach Payments / BB-Demo – Proposal entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - call_recorder/calls.csv call_133_003 raw row
- Kallang Reach Payments – New entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - crm/deal_line_items.csv deal_133_01:1 raw row
  - crm/deal_line_items.csv deal_133_01:2 raw row
  - crm/deal_stage_history.csv deal_133_01:1 raw row
  - crm/deal_stage_history.csv deal_133_01:2 raw row
  - crm/deal_stage_history.csv deal_133_01:3 raw row
  - +3 more
- Kallang Reach Payments - Security Questionnaire entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - document_store/files.csv doc_133_001 raw row
- Kallang Reach Payments - Proposal v1 entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - document_store/files.csv doc_133_002 raw row
- +9 more
AI opinion page block
- Kallang Reach Payments lost AI record
  - Kallang Reach Payments – New entity
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
    - crm/deal_line_items.csv deal_133_01:1 raw row
    - crm/deal_line_items.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:1 raw row
    - crm/deal_stage_history.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:3 raw row
    - +3 more
  - Kallang Reach Payments: no executed paper AI record
    - Kallang Reach Payments - Security Questionnaire entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_001 raw row
    - Kallang Reach Payments - Proposal v1 entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_002 raw row
    - Kallang Reach Payments - Proposal entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_003 raw row
    - Security questionnaire, Growth tier AI record
      - Kallang Reach Payments - Security Questionnaire entity
        Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
        document_store/files.csv doc_133_001 raw row
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
    - Growth tier proposal v1, unsigned draft AI record
      - Kallang Reach Payments - Proposal v1 entity
        Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
        document_store/files.csv doc_133_002 raw row
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
    - Growth tier proposal, 3 Feb 2026 AI record
      - Kallang Reach Payments - Proposal entity
        Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
        document_store/files.csv doc_133_003 raw row
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
    - +1 more
  - Discovery: cross-border payments data AI record
    - Kallang Reach Payments / BB-Demo – Discovery entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - call_recorder/calls.csv call_133_001 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - Demo of merchant data brain AI record
    - Kallang Reach Payments / BB-Demo – Demo entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - call_recorder/calls.csv call_133_002 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - Proposal: Growth scope and order form AI record
    - Kallang Reach Payments / BB-Demo – Proposal entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - call_recorder/calls.csv call_133_003 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - Security questionnaire, Growth tier AI record
    - Kallang Reach Payments - Security Questionnaire entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_001 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - +11 more
ARR journey (not yet analysed) page block
- facts.arr_monthly:org_133 facts table
  - Kallang Reach Payments – New entity
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
    - crm/deal_line_items.csv deal_133_01:1 raw row
    - crm/deal_line_items.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:1 raw row
    - crm/deal_stage_history.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:3 raw row
    - +3 more
AI facts page block
- Kallang Reach Payments lost AI record
  - Kallang Reach Payments – New entity
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
    - crm/deal_line_items.csv deal_133_01:1 raw row
    - crm/deal_line_items.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:1 raw row
    - crm/deal_stage_history.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:3 raw row
    - +3 more
  - Kallang Reach Payments: no executed paper AI record
    - Kallang Reach Payments - Security Questionnaire entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_001 raw row
    - Kallang Reach Payments - Proposal v1 entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_002 raw row
    - Kallang Reach Payments - Proposal entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_003 raw row
    - Security questionnaire, Growth tier AI record
      - Kallang Reach Payments - Security Questionnaire entity
        Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
        document_store/files.csv doc_133_001 raw row
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
    - Growth tier proposal v1, unsigned draft AI record
      - Kallang Reach Payments - Proposal v1 entity
        Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
        document_store/files.csv doc_133_002 raw row
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
    - Growth tier proposal, 3 Feb 2026 AI record
      - Kallang Reach Payments - Proposal entity
        Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
        document_store/files.csv doc_133_003 raw row
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
    - +1 more
  - Discovery: cross-border payments data AI record
    - Kallang Reach Payments / BB-Demo – Discovery entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - call_recorder/calls.csv call_133_001 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - Demo of merchant data brain AI record
    - Kallang Reach Payments / BB-Demo – Demo entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - call_recorder/calls.csv call_133_002 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - Proposal: Growth scope and order form AI record
    - Kallang Reach Payments / BB-Demo – Proposal entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - call_recorder/calls.csv call_133_003 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - Security questionnaire, Growth tier AI record
    - Kallang Reach Payments - Security Questionnaire entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_001 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - +11 more
Contacts page block
- Wei Ling Tan entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - crm/contacts.csv per_13301:org_133 raw row
- Arvind Pillai entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - crm/contacts.csv per_13302:org_133 raw row
- Melvin Goh entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - crm/contacts.csv per_13303:org_133 raw row
Open deals (not yet analysed) page block
- Kallang Reach Payments entity
  - crm/companies.csv org_133 raw row
Documents page block
- Kallang Reach Payments - Security Questionnaire entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - document_store/files.csv doc_133_001 raw row
- Kallang Reach Payments - Proposal v1 entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - document_store/files.csv doc_133_002 raw row
- Kallang Reach Payments - Proposal entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - document_store/files.csv doc_133_003 raw row
hero page block
- Kallang Reach Payments lost AI record
  - Kallang Reach Payments – New entity
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
    - crm/deal_line_items.csv deal_133_01:1 raw row
    - crm/deal_line_items.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:1 raw row
    - crm/deal_stage_history.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:3 raw row
    - +3 more
  - Kallang Reach Payments: no executed paper AI record
    - Kallang Reach Payments - Security Questionnaire entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_001 raw row
    - Kallang Reach Payments - Proposal v1 entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_002 raw row
    - Kallang Reach Payments - Proposal entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_003 raw row
    - Security questionnaire, Growth tier AI record
      - Kallang Reach Payments - Security Questionnaire entity
        Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
        document_store/files.csv doc_133_001 raw row
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
    - Growth tier proposal v1, unsigned draft AI record
      - Kallang Reach Payments - Proposal v1 entity
        Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
        document_store/files.csv doc_133_002 raw row
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
    - Growth tier proposal, 3 Feb 2026 AI record
      - Kallang Reach Payments - Proposal entity
        Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
        document_store/files.csv doc_133_003 raw row
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
    - +1 more
  - Discovery: cross-border payments data AI record
    - Kallang Reach Payments / BB-Demo – Discovery entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - call_recorder/calls.csv call_133_001 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - Demo of merchant data brain AI record
    - Kallang Reach Payments / BB-Demo – Demo entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - call_recorder/calls.csv call_133_002 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - Proposal: Growth scope and order form AI record
    - Kallang Reach Payments / BB-Demo – Proposal entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - call_recorder/calls.csv call_133_003 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - Security questionnaire, Growth tier AI record
    - Kallang Reach Payments - Security Questionnaire entity
      - Kallang Reach Payments entity
        crm/companies.csv org_133 raw row
      - document_store/files.csv doc_133_001 raw row
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
  - +11 more
- facts.reconciliation_t0:org_133 facts table
  - Kallang Reach Payments – New entity
    - Kallang Reach Payments entity
      - crm/companies.csv org_133 raw row
    - crm/deal_line_items.csv deal_133_01:1 raw row
    - crm/deal_line_items.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:1 raw row
    - crm/deal_stage_history.csv deal_133_01:2 raw row
    - crm/deal_stage_history.csv deal_133_01:3 raw row
    - +3 more
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
- Kallang Reach Payments entity
  - crm/companies.csv org_133 raw row
- Signals: Kallang Reach Payments signals (no model)
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
Key facts page block
- Kallang Reach Payments / BB-Demo – Proposal entity
  - Kallang Reach Payments entity
    - crm/companies.csv org_133 raw row
  - call_recorder/calls.csv call_133_003 raw row
- facts.reconciliation_t0:org_133 facts table
  - Kallang Reach Payments – New entity
    - +3 more
Evidence trail page block
The story page block
Next step page block
Open tickets (not yet analysed) page block
Profile page block
Sources page block
Platform usage (not yet analysed) page block

Computedmade from

Sources AI · Calls · CRM · Documents · Events · Email

made from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Data	Records
Organisations	225
People at customers	862
BB-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Kallang Reach Payments

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AI opinion

Key facts

Next step

The story

ARR journey

Platform usage

Documents

Open deals

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Activity

Contacts

Evidence trail

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