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Irwell Payroll Services

Lost£0

AI facts

As at Fri 9 Oct 2026

Irwell Payroll Services, a Bolton payroll bureau, has no contract with BG-Demo: the CRM stage is lost and there are no invoices. The Starter new-business deal, quoted at £26k for the first year with a £20k subscription, closed lost on 1 Nov 2024 with reason no decision. The organisation has no usage or tickets on record. BG-Demo holds two unsigned Starter proposals, dated 27 Aug 2024 and 30 Aug 2024. The last recorded interaction was the 1 Oct 2024 negotiation call.

Read from 4 calls · 1 deals · 3 people · 2 documents, newest 1 Oct 24

Profile

Updated 9 Oct 26
  • IndustryPayroll servicesSource: CRM company record
  • Websiteirwell.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityBoltonSource: CRM company record
  • Size120 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Lost, because the only deal closed lost on 1 Nov 2024 with no decision and nothing has been recorded since the 1 Oct 2024 call. Keith Partington found the price steep for a small bureau. A win-back approach to him on Starter is the one opportunity.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

Updated 9 Oct 26
  • Last contact1 Oct 2024Call: Irwell Payroll Services / BG-Demo – Negotiation · 738 days before 9 Oct 2026
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Tom Ashdown writes to Keith Partington as the new owner and offers a short call to reopen a Starter conversation at the v2 list. Re engage
Who
Tom Ashdown Tom Ashdown
When
This week by 9 Oct 2026
Why
Tom Ashdown should reopen Irwell Payroll Services with Keith Partington, who liked the brain but found Starter steep, because nobody active at BG-Demo has spoken to Irwell since the 1 Oct 2024 negotiation call.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Lost

Lost: Irwell Payroll Services never signed. The Starter deal closed lost on 1 Nov 2024 with reason no decision, and there has been no contact since 1 Oct 2024. Tom Ashdown should reopen a Starter win-back with Keith Partington by 9 Oct 2026.

Lost: Irwell Payroll Services never signed. Its Starter new-business deal, quoted at £26k for the first year, closed lost on 1 Nov 2024 with reason no decision; there is no contract or invoice.

Irwell never went live, so there are no usage figures and no tickets. Priya Raman ran all four calls and left BG-Demo on 28 Aug 2026; Keith Partington, Managing Director, and Dawn Hindle, the champion, have had no contact since 1 Oct 2024.

On the 1 Oct 2024 negotiation call Keith said the team loved the brain but found the price steep for a small bureau. The main risk is price: any return would be new business at the v2 Starter list of £22k.

Tom Ashdown, the CRM owner, should write to Keith as the new owner by 9 Oct 2026, copying Dawn, with Owen Tallis agreeing a first-term Starter discount within the 20% limit.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Documents

Updated 9 Oct 26

2 documents in 1 folders; 1 drafts hang on their executed paper. All documents

  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Irwell Payroll Services' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 6 AI summaries of 7 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 4 staff (0 with an AI write-up), shown on 3 pages.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Documents

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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