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Kelvinhaugh Pension Services

Documents

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What the paper says

Document roll-up

As at Fri 9 Oct 2026

Four executed documents: the 2024 MSA, DPA and Starter order form, and the Growth order form of 27 Jan 2025 at £44k a year, which ended 8 Feb 2026. No executed renewal is on file. The 28 Nov 2025 renewal proposal is unsigned.

Executed: The latest executed paper is the Growth order form signed 27 Jan 2025 (doc_088_012). It sets £44k a year with no discount, billed annually in advance, for 9 Feb 2025 to 8 Feb 2026, and renews only by agreement.

The MSA, DPA and Starter order form were all signed on 26 Jan 2024. The Starter order form set £18k a year net of a 10% first-term discount, plus a £6,000 implementation fee, for 9 Feb 2024 to 8 Feb 2025.

Open items: The renewal proposal of 28 Nov 2025 (doc_088_015) offers a further Growth year at £44k with 40 licensed users. Its acceptance block is unsigned, so it is an open proposal, not a contract.

The internal draft of 25 Nov 2025 (doc_088_014) holds the same price. Older drafts dated 1 Dec 2023, 2 Jan 2024 and 29 Nov 2024 match the executed terms that followed them.

Contradictions:

  • The 28 Nov 2025 proposal says the current term runs from 9 Feb 2024. The executed Growth order form starts that term on 9 Feb 2025.
  • The 6 Dec 2023 proposal presents £18k as the annual subscription price and mentions no discount. The executed Starter order form says it is net of a 10% first-term discount.
  • The 14 Feb 2024 onboarding plan calls £18k annual recurring revenue. The executed Starter order form limits that discount to the first term.

Commitments: Under the Growth order form, availability is 99.5% and P1 first response is 1 business hour. Nightly refresh completes by 07:00 customer local time on business days.

Service credits under that form are 10% of one month's fee, for availability only. All of these terms were set for the term that ended 8 Feb 2026.

The DPA of 26 Jan 2024 binds BG-Demo to process data only on the customer's instructions and to report breaches without undue delay. It also requires BG-Demo to return or delete the data when services end.

Gaps: All 16 documents were read. No executed order form covers any period after 8 Feb 2026, so the documents do not show a contracted subscription on 9 Oct 2026.

Liability sits in a separate written agreement that BG-Demo does not hold. The customer signatory on the 2024 documents is not named.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Executed terms

As at Fri 9 Oct 2026
  • BillingAnnual, in advance, 30 days from invoiceSource: doc_088_012
  • End2026-02-08Source: doc_088_012
  • Price£44,000 a yearSource: doc_088_012
  • Service levels["Availability 99.5%", "P1 first response 1 business hour", "Nightly refresh complete by 07:00 customer local time on business days", "Service credit 10% of one month's fee, availability only"]Source: doc_088_012
  • Start2025-02-09Source: doc_088_012
  • Term months12Source: doc_088_012
AImade from

Documents

Updated 9 Oct 26

16 documents in 5 folders; 4 drafts hang on their executed paper.

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Contradictions

As at Fri 9 Oct 2026
DocumentAgainstWhat differs
Kelvinhaugh Pension Services - Renewal ProposalKelvinhaugh Pension Services - Order Form (signed)The 28 Nov 2025 proposal says the current term runs from 9 Feb 2024. The executed order form starts that term on 9 Feb 2025.
Kelvinhaugh Pension Services - ProposalKelvinhaugh Pension Services - Order Form (signed)The 6 Dec 2023 proposal gives £17,550 as the annual price with no discount. The executed order form says it is net of a 10% first-term discount.
Kelvinhaugh Pension Services - Onboarding PlanKelvinhaugh Pension Services - Order Form (signed)The 14 Feb 2024 onboarding plan calls £17,550 annual recurring revenue. The executed order form limits that discount to the first term.
AImade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.
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