Megan Statham
Person
Ellerby Dental Group · admin
Megan Statham is Ellerby's Practice Systems Lead, admin and main technical contact. She asks 30% of the organisation's questions over the last 12 months. She raised the stalled sync and the adoption drop in September 2026.
Who they are
Insight
Current to 14 Oct 26Megan Statham is Ellerby's Practice Systems Lead, admin and main technical contact. She asks 30% of the organisation's questions over the last 12 months. She raised the stalled sync and the adoption drop in September 2026.
Role: Practice Systems Lead in Derby, CRM role admin, platform admin since 23 Apr 2025. She owns the technical questionnaire, connector keys and most support tickets.
Influence: Rebecca Oakes is the business champion. Megan shapes the technical side and raised SSO on 20 Jul 2026, which a ticket read flags as an Enterprise upsell signal.
Watch: She asks 31% of questions in the last 90 days, a key-person risk. She reported an adoption drop on 7 Sep 2026 and a stalled sync on 8 Sep 2026 with no diagnosis in the thread.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ellerby Dental Group | Practice Systems Lead | admin | megan.statham@ellerbydental.example |
Activity
- 22 Sep 2026ticketDate range filter in dashboard builder throwing error
- 21 Sep 2026ticketNeed to set up access for new team member
- 8 Sep 2026email_threadSomething seems broken with the data sync
- 7 Sep 2026ticketAdoption has dropped significantly, how do we recover?
- 21 Jul 2026ticketDashboards showing stale data after failed refresh
- 20 Jul 2026ticketSetting up single sign-on for our team
- 29 Jun 2026ticketZendesk connector stopped loading new tickets
- 15 Jun 2026ticketDashboard loading times have slowed
- 18 Nov 2025ticketHow to group data by practice in dashboards
- 8 Sep 2025ticketDashboard loading slowly
- 5 Aug 2025ticketDuplicate practice records
- 11 Jun 2025callEllerby Dental Group / BB-Demo – Training
- 9 Jun 2025callEllerby Dental Group / BB-Demo – Onboarding
- 30 May 2025callEllerby Dental Group / BB-Demo – Onboarding
- 27 May 2025eventRevenue leaders roundtable
+32 - 23 May 2025callEllerby Dental Group / BB-Demo – Onboarding
- 21 May 2025email_threadPrep pack for on-site training
- 21 May 2025email_threadScheduling on-site training
- 12 May 2025callEllerby Dental Group / BB-Demo – Onboarding
- 1 May 2025callEllerby Dental Group / BB-Demo – Onboarding
- 28 Apr 2025email_threadImplementation kickoff, next steps
+1 - 25 Apr 2025callEllerby Dental Group / BB-Demo – Kickoff+1
- 25 Feb 2025callEllerby Dental Group / BB-Demo – Demo
+1