B-Glass
Hamish Crawford

Hamish Crawford

Person

Kelvinhaugh Pension Services logo Kelvinhaugh Pension Services · Economic buyer

Finance Director at Kelvinhaugh Pension Services and the CRM economic buyer. He has asked for a usage and value case at every renewal step since the Starter proposal. His platform account was deactivated on 8 Feb 2026.

Who they are

Insight

As at Fri 9 Oct 2026

Finance Director at Kelvinhaugh Pension Services and the CRM economic buyer. He has asked for a usage and value case at every renewal step since the Starter proposal. His platform account was deactivated on 8 Feb 2026.

Role: Finance Director and economic buyer, present on the proposal, order form, QBR and renewal conversations since the Starter proposal on 8 Dec 2023. He is a decision-maker, not a day-to-day user.

Influence: He decides nothing on calls and takes the case to the board. Fiona Drummond speaks for the value, while Hamish asks for numbers on who uses it.

Watch: The 22 Dec 2025 renewal call ended with no decision and the seat count open. The evidence does not show whether the renewal was signed, and his platform account was deactivated on 8 Feb 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Kelvinhaugh Pension ServicesFinance DirectorEconomic buyerhamish.crawford@kelvinhaugh.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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