Wes Jago
Person
Pentreath Cold Chain · user
Key Account Manager for pharmaceuticals at Pentreath Cold Chain and a heavy daily user, asking 27% of the organisation's questions in the last 90 days. A dashboard adopter, but on 5 Sep 2025 he said some of his team stopped using the brain when numbers look off.
Who they are
Insight
As at Fri 9 Oct 2026Key Account Manager for pharmaceuticals at Pentreath Cold Chain and a heavy daily user, asking 27% of the organisation's questions in the last 90 days. A dashboard adopter, but on 5 Sep 2025 he said some of his team stopped using the brain when numbers look off.
Role: Key Account Manager, Pharmaceuticals, based in Bristol. His CRM role is user, he is not an admin, and no deals sit on his record.
Influence: He shapes day-to-day adoption rather than price. He builds dashboards and asks for client pages, but would not commit colleagues to training.
Usage: He asked 27% of the organisation's questions in the last 90 days, a key-person dependency on the account.
Watch: On 5 Sep 2025 he said the pharma client view was better but not fixed. He also reported the stale dashboards on 21 Jul 2026. The evidence does not show his view since that incident.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Pentreath Cold Chain | Key Account Manager, Pharmaceuticals | user | wes.jago@pentreath.example |
Activity
- 21 Jul 2026ticketDashboards showing stale data
- 4 Mar 2026ticketExport button not working with large datasets
- 12 Feb 2026ticketHow to filter results by date range in the dashboard
- 8 Oct 2025eventData leaders conference (BG-Demo stand)
+9 - 4 Sep 2025email threadFollowing up on your support request
- 3 Sep 2025ticketDashboard build for account team
- 12 Jun 2025eventBG-Demo Customer Day
+48 - 21 May 2025email threadInvitation: BG-Demo Customer Day in London
- 20 Mar 2025eventBG-Demo webinar
+17 - 3 Mar 2025email threadInvitation: BG-Demo webinar on Thursday 20 March 2025
- 26 Nov 2024eventRevenue leaders roundtable
+27 - 13 Nov 2024email threadInvitation: Revenue leaders roundtable in London
- 16 Jul 2024ticketHow to filter and search contract reviews
- 13 Jun 2024ticketHubSpot connector not syncing
- 21 Mar 2024eventBG-Demo webinar
+20 - 14 Mar 2024ticketCan we add a historical data view for monthly reports?
- 13 Feb 2024ticketFiltering by contract type on account reviews
- 13 Feb 2024callPentreath Cold Chain / BG-Demo – Training
- 9 Feb 2024email threadTraining session for the account managers
- 18 Jan 2024eventBG-Demo webinar
+14 - 15 Jan 2024email threadInvitation: BG-Demo webinar on Thursday 18 Jan 2024
- 28 Sep 2023email threadFollowing up on Thursday's demo
+2 - 27 Sep 2023callPentreath Cold Chain / BG-Demo – Demo+2
- 14 Sep 2023email threadDemo follow-up and your questions+2
- 13 Sep 2023callPentreath Cold Chain / BG-Demo – Demo+2