Invitation: BG-Demo Customer Day in London

Email thread

Logistical invitation from Sofia Marchetti to Wes Jago for the in-person Customer Day in London on 12 Jun 2025. There is no customer response in the thread.

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As at Fri 9 Oct 2026

Logistical invitation from Sofia Marchetti to Wes Jago for the in-person Customer Day in London on 12 Jun 2025. There is no customer response in the thread.

Ask: Sofia invites Wes to the Customer Day on Thursday 12 June 2025 and asks for his view as a heavier user of the brain.

Customer view: there is no customer response in the thread, so attendance is not shown.

Next: Sofia is waiting for a short reply and will send a summary if the date does not work. The event is a chance to hear feedback from a direct user.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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Messages1

First message2025-05-21

Last message2025-05-21

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Messages

Sofia Marchetti 21 May 2025 13:59
to Wes Jago
Dear Wes, I hope you are well. I am writing to invite you to the BG-Demo Customer Day, which we are holding in person in London on Thursday 12 June 2025. It is a chance for customers to meet the team, compare notes with other account teams and tell us what is and is not working. As Key Account Manager for Pharmaceuticals you use the brain more directly than most at Pentreath, so I would value your view in the room. If you can make it, a short reply is all I need and we will send the practical details. If the date does not work, let me know and I will make sure you still get a summary afterwards. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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