Jess Ferrand
Person
Delancey Haig · user
Jess Ferrand is a Client Account Director, Technology at Delancey Haig and its heaviest user. She is a user, not an admin. Freshness of answers is her main worry. Her platform account was deactivated on 2 Jul 2026 when service ended.
Who they are
Insight
As at Fri 9 Oct 2026Jess Ferrand is a Client Account Director, Technology at Delancey Haig and its heaviest user. She is a user, not an admin. Freshness of answers is her main worry. Her platform account was deactivated on 2 Jul 2026 when service ended.
Role: heaviest user at Delancey Haig, using the brain for client review prep. She is not an admin, and her platform account ran from 3 Jul 2024 to 2 Jul 2026.
Influence: she defended the value for the directors on the 14 Apr 2026 exec sponsor call and was expected to bring other directors in. Commercial decisions sat with others, not with her.
Watch: she stops trusting figures when answers are stale, and she raised missing call content in April 2026. Saskia Mendes asked on 30 Jun 2026 for the client pages to stay up so Jess could use them, and no reply is shown. Treat her as a win-back relationship.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Delancey Haig | Client Account Director, Technology | user | jess.ferrand@delanceyhaig.example |
Activity
- 30 Jun 2026email threadThank you, and one request about the client pages
- 14 Apr 2026callDelancey Haig / BG-Demo – Exec Sponsor
+3 - 16 Oct 2025eventBG-Demo webinar
+28 - 6 Oct 2025email threadInvitation to our online webinar on Thursday 16 Oct 2025
- 6 Jun 2025ticketHow to search placements by date range
- 17 Oct 2024eventBG-Demo webinar
+22 - 11 Oct 2024email threadInvitation to our online webinar for Delancey Haig users
- 16 Sep 2024callDelancey Haig / BG-Demo – Training
- 12 Sep 2024email threadTraining session for the technology team
- 16 May 2024eventBG-Demo webinar
+14 - 10 May 2024email threadInvitation to our online webinar
- 8 May 2024email threadDelancey Haig and BG-Demo: following up on the demo
+2 - 7 May 2024callDelancey Haig / BG-Demo – Demo+2
- 30 Apr 2024email threadFollowing up on the Delancey Haig demo+1
- 30 Apr 2024callDelancey Haig / BG-Demo – Demo+1