Who they are
Insight
As at Fri 9 Oct 2026Helen Varley is Brannock's champion and platform admin. She backs the Growth renewal but has said she will not defend forty licences her managers do not use. Andrew Pickering, the finance director, holds the price decision.
Role: Head of Commercial Operations at Brannock Medical Supplies, CRM role champion, platform admin since 1 May 2024. She asks for usage by trust and raises tickets herself, including duplicate orders and stale dashboards.
Influence: she wants to renew, but says Andrew Pickering is the one to convince. She shapes usage inside the business and sets the agenda for check-ins.
Watch: on 17 Jun 2026 she said the brain was not helping after delivery data mismatches. On 19 Aug 2026 she said she will not defend licences her managers do not use. At the 18 Sep 2026 QBR about seven of forty seats were active. Renewal is 1 May 2027 at £48k a year.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brannock Medical Supplies | Head of Commercial Operations | champion | helen.varley@brannock.example |
Activity
- Upcoming
- 28 Oct 2026upcoming callBrannock Medical Supplies / BG-Demo – Check In
- 19 Nov 2026upcoming eventBG-Demo webinar
+33
- Held
- 21 Sep 2026email threadQBR follow-up and next steps
+1
- 18 Sep 2026callBrannock Medical Supplies / BG-Demo – QBR
+1
- 19 Aug 2026callBrannock Medical Supplies / BG-Demo – Check In
- 17 Aug 2026email threadFinding a time for a check-in
- 21 Jul 2026ticketDashboards showing stale data
- 17 Jun 2026callBrannock Medical Supplies / BG-Demo – Check In
- 15 Jun 2026email threadBooking a check-in
- 11 Jun 2026eventBG-Demo Customer Day London
+91
- 23 May 2026email threadBG-Demo Customer Day London: your invitation
- 21 May 2026eventBG-Demo webinar
+29
- 20 Apr 2026callBrannock Medical Supplies / BG-Demo – Check In
- 16 Apr 2026email threadFinding a time for a check-in
- 27 Mar 2026callBrannock Medical Supplies / BG-Demo – Renewal
+2
- 20 Mar 2026email threadFollow-up from our QBR
- 19 Mar 2026callBrannock Medical Supplies / BG-Demo – QBR
- 12 Mar 2026ticketMissing delivery dates in dashboards
- 11 Mar 2026email threadBooking the QBR
- 16 Feb 2026callBrannock Medical Supplies / BG-Demo – Renewal
+2
- 30 Jan 2026dealBrannock Medical Supplies – Renewal
- 29 Dec 2025email threadCheck-in notes
- 24 Dec 2025callBrannock Medical Supplies / BG-Demo – Check In
- 21 Nov 2025ticketOrder records showing duplicates
- 29 Oct 2025callBrannock Medical Supplies / BG-Demo – Check In
- 18 Sep 2025eventBG-Demo webinar
+19
- 17 Sep 2025email threadFollow-up from the quarterly review
- 16 Sep 2025callBrannock Medical Supplies / BG-Demo – QBR
- 10 Sep 2025email threadScheduling your quarterly review
- 7 Sep 2025email threadWebinar on Thursday 18 September 2025: would your team like to join?
- 19 Aug 2025callBrannock Medical Supplies / BG-Demo – Check In
- 23 Jun 2025callBrannock Medical Supplies / BG-Demo – Check In
- 16 Jun 2025email threadQuick check-in catch-up
- 24 Apr 2025ticketHow do I export order data for reporting?
- 17 Apr 2025callBrannock Medical Supplies / BG-Demo – Check In
- 31 Mar 2025callBrannock Medical Supplies / BG-Demo – Renewal
+2
- 24 Mar 2025email threadFollowing up on your support request
- 21 Mar 2025ticketData stale after refresh failure
- 20 Mar 2025email threadQBR follow-up and next steps
+1
- 20 Mar 2025eventBG-Demo webinar
+17
- 19 Mar 2025callBrannock Medical Supplies / BG-Demo – QBR
+1
- 14 Mar 2025email threadScheduling your QBR
- 20 Feb 2025eventBG-Demo webinar
+23
- 14 Feb 2025callBrannock Medical Supplies / BG-Demo – Renewal
+2
- 9 Feb 2025email threadInvitation: BG-Demo webinar on 20 February 2025
- 30 Jan 2025dealBrannock Medical Supplies – Renewal
- 14 Jan 2025ticketRemove departed users: bulk access removal
- 19 Dec 2024ticketHow do I create a dashboard filter by trust?
- 16 Dec 2024callBrannock Medical Supplies / BG-Demo – Check In
- 11 Dec 2024email threadCheck-in call: finding a time
- 15 Nov 2024callBrannock Medical Supplies / BG-Demo – Negotiation
+2
- 14 Oct 2024callBrannock Medical Supplies / BG-Demo – Proposal
- 7 Oct 2024dealBrannock Medical Supplies – Expansion
- 23 Sep 2024email threadQuarterly review follow-up and next steps
+1
- 20 Sep 2024callBrannock Medical Supplies / BG-Demo – QBR
+1
- 19 Sep 2024eventBG-Demo webinar
+15
- 12 Sep 2024email threadBooking your QBR
- 28 Aug 2024email threadInvitation: BG-Demo webinar
- 15 Aug 2024callBrannock Medical Supplies / BG-Demo – Check In
- 9 Aug 2024email threadCatching up on how the brain is landing with your team
- 3 Jul 2024ticketUser provisioning for new KAMs
- 13 Jun 2024eventBG-Demo Customer Day
+21
- 10 Jun 2024callBrannock Medical Supplies / BG-Demo – Onboarding
- 31 May 2024callBrannock Medical Supplies / BG-Demo – Onboarding
- 16 May 2024eventBG-Demo webinar
+14
- 16 May 2024callBrannock Medical Supplies / BG-Demo – Onboarding
- 13 May 2024email threadInvitation to the BG-Demo webinar, Thursday 16 May 2024
- 10 May 2024callBrannock Medical Supplies / BG-Demo – Kickoff
- 1 May 2024email threadKickoff scheduling for the Brannock brain
- 26 Mar 2024callBrannock Medical Supplies / BG-Demo – Negotiation
+2
- 14 Mar 2024callBrannock Medical Supplies / BG-Demo – Proposal
- 7 Mar 2024email threadProposal walkthrough: timing
- 4 Mar 2024callBrannock Medical Supplies / BG-Demo – Demo
+2
- 27 Feb 2024email threadDemo for your key-account managers: finding a slot
- 23 Feb 2024callBrannock Medical Supplies / BG-Demo – Demo
+1
- 9 Feb 2024callBrannock Medical Supplies / BG-Demo – Discovery
- 22 Jan 2024dealBrannock Medical Supplies – New