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Llano Crossing Software

Healthy£22kRenews 25 Jun 27

AI facts

As at Fri 9 Oct 2026

Llano Crossing Software has a Starter subscription at £22k a year under the order form signed 11 Jun 2026, running 25 Jun 2026 to 24 Jun 2027 and auto-renewing unless 90 days' written notice is given. In September 2026 it had 10 active users of 15 licensed, 564 questions asked and 3 connectors configured. The renewal falls on 25 Jun 2027, 259 days away, at £22k, and no deal is open. Both invoices were paid within terms. Hector Villarreal asked 71% of questions in the last 90 days.

Read from 9 calls · 8 email threads · 1 tickets · 1 deals · 4 people · 7 documents, newest 10 Sep 26

Profile

Updated 9 Oct 26
  • IndustryB2B softwareSource: CRM company record
  • Websitellanocrossing.exampleSource: CRM company record
  • CountryUnited StatesSource: CRM company record · CRM code US · Region US
  • HQ cityAustinSource: CRM company record
  • Size140 employeesSource: CRM company record
  • CRM ownerJordan PikeSource: CRM company record · Account Executive, US · CSM Hollie Grieve
  • Customer since25 Jun 2026Source: first executed order form ctr_175_01, signed 11 Jun 2026 · Starter tier · In the CRM since 23 Mar 2026
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateHealthySource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Healthy, because usage has climbed every month since go-live, with questions up from 13 in 2026-06 to 564 in 2026-09, both invoices were paid within terms and no hard signal has fired. The renewal is 259 days away. Kayla Ramirez has supplied a use case for the renewal story.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

Updated 9 Oct 26
  • Contracted ARR£22,000Source: executed order form ctr_175_01, 25 Jun 2026 to 24 Jun 2027 · CRM £22,000 · Invoiced run rate £22,000 · As of 9 Oct 2026
  • Next renewal25 Jun 2027Basis: order form ctr_175_01 ends 24 Jun 2027 · In 259 days · Renewal price £22,000 · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term25 Jun 2026 to 24 Jun 2027Source: order form ctr_175_01 (new), signed 11 Jun 2026 · Billed annually · 15 seats, 4 connectors
  • TierStarterSource: the current order form
  • Last contact7 Aug 2026Call: Llano Crossing Software / BG-Demo – Training · 63 days before 9 Oct 2026
  • Tenantus-east-1Source: product analytics, reporting since Jun 2026 · 3 connectors configured
  • Licensed seats1510 active users in Sep 2026 · Order form ctr_175_01: 15 seats
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Hollie Grieve agrees with Kayla Ramirez a second admin, finance read-only Viewer access and a booked department walk-through to reduce reliance on Hector Villarreal. delivery
Who
Hollie Grieve Hollie Grieve
When
This week by 9 Oct 2026
Why
Hollie Grieve should agree with Kayla Ramirez a second admin, finance Viewer access and a department walk-through, because Hector Villarreal asked 71% of questions in the last 90 days and is the only active admin.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Healthy

Healthy: a Starter customer at £22k a year since 25 Jun 2026, with questions up from 13 to 564 and both invoices paid within terms. The main risk is reliance on Hector Villarreal, the only active admin, who asked 71% of questions in the last 90 days.

Healthy: Llano Crossing Software pays £22k a year for Starter under the order form signed 11 Jun 2026, for 25 Jun 2026 to 24 Jun 2027. It auto-renews unless 90 days' notice is given, and renewal is 25 Jun 2027.

Questions rose from 13 in June 2026 to 564 in September 2026, and active users from 1 to 10 of 15 licensed. Hector Villarreal, the only active admin, asked 71% of questions in the last 90 days, and Kayla Ramirez champions it.

Jeff Hollander, the CFO, asked on 28 May 2026 whether renewal pricing could rise. The one ticket, a dashboard filter bug, was fixed by Kate Ormerod; invoices are paid within terms, so the main risk is reliance on Hector.

Hollie Grieve should agree with Kayla, by 9 Oct 2026, a second admin, finance read-only Viewer access and a department walk-through, while Jordan Pike reviews connector headroom.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0£12k£25kJun 26Jul 26Aug 26Sep 26new£22k£22kJun 26: Contracted ARR £22,000; Invoiced ARR £22,000Jul 26: Contracted ARR £22,000; Invoiced ARR £22,000Aug 26: Contracted ARR £22,000; Invoiced ARR £22,000Sep 26: Contracted ARR £22,000; Invoiced ARR £22,000

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £22k; Invoiced ARR £22k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_175.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Jun 26£22,000£22,000
Jul 26£22,000£22,000
Aug 26£22,000£22,000
Sep 26£22,000£22,000
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
10up 9 vs 3 months earlierof 15 included on the tier
Questions asked · Sep 26
564up 551 vs 3 months earlier
Connectors configured · Sep 26
3up 3 vs 3 months earlierof 4 included on the tier
Active admins · Sep 26
1level vs 3 months earlier
Data volume · Sep 26
0.9 GBup 0.9 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (15)Right axisQuestions asked
00830015600Jun 26Jul 26Aug 26Sep 26Included users (15)1556410Jun 26: Active users 1; Licensed seats 15; Questions asked 13Jul 26: Active users 7; Licensed seats 15; Questions asked 217Aug 26: Active users 8; Licensed seats 15; Questions asked 248Sep 26: Active users 10; Licensed seats 15; Questions asked 564

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 10; Licensed seats 15; Questions asked 564. Basis: product usage, facts.usage_monthly:org_175, signals:org_175.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Jun 2611513
Jul 26715217
Aug 26815248
Sep 261015564
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (4)Right axisData volume
00.0 GB20.5 GB41.0 GBJun 26Jul 26Aug 26Sep 26Included connectors (4)0.9 GB31Jun 26: Connectors configured 0; Active admins 1; Data volume 0.00 GBJul 26: Connectors configured 3; Active admins 1; Data volume 0.86 GBAug 26: Connectors configured 3; Active admins 1; Data volume 0.88 GBSep 26: Connectors configured 3; Active admins 1; Data volume 0.90 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 3; Active admins 1; Data volume 0.9 GB. Basis: product usage, facts.usage_monthly:org_175, signals:org_175.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Jun 26010.00 GB
Jul 26310.86 GB
Aug 26310.88 GB
Sep 26310.90 GB

Documents

Updated 9 Oct 26

7 documents in 3 folders; 2 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Llano Crossing Software's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 25 AI summaries of 28 raw things (calls, tickets, emails, news), 4 people (4 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 7 pages.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

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