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Ouseburn Media

Lost£0

AI facts

As at Fri 9 Oct 2026

Ouseburn Media, a Newcastle upon Tyne marketing services agency, holds no order form, no invoices and £0 ARR in the CRM. Its Starter deal, with a deal amount of £26k and ACV of £20k, closed lost on 8 Sep 2023 with the reason security review. The records show no usage, tickets or platform users. Two unsigned Starter proposals from 10 Jul 2023 and 13 Jul 2023 are the only paper. The last recorded interaction was the 11 Aug 2023 negotiation call with Mike Hedley, Managing Director.

Read from 4 calls · 2 email threads · 1 news items · 1 deals · 3 people · 2 documents, newest 3 Jul 24

Profile

Updated 9 Oct 26
  • IndustryMarketing servicesSource: CRM company record
  • Websiteouseburn.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityNewcastle upon TyneSource: CRM company record
  • Size85 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 13 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Lost, because the only deal closed lost on 8 Sep 2023 and nothing has been recorded since the 11 Aug 2023 call. No contract or invoice was ever held. Erin Milburn was a positive champion, so a fresh approach on Starter is the one opportunity.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

Updated 9 Oct 26
  • Last contact11 Aug 2023Call: Ouseburn Media / BG-Demo – Negotiation · 1155 days before 9 Oct 2026
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Tom Ashdown emails Erin Milburn to reopen the conversation and find out what the 2023 security review objected to before deciding on a fresh Starter approach. Re engage
Who
Tom Ashdown Tom Ashdown
When
This week by 9 Oct 2026
Why
Tom Ashdown should reopen contact with Erin Milburn, the 2023 champion, to learn what stopped the Starter deal at security review on 8 Sep 2023. Then he can judge whether a fresh Starter approach is worth making.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Lost

Lost: Ouseburn Media's only Starter deal closed lost on 8 Sep 2023 at security review, with no order form, invoice or usage. Tom Ashdown should reopen contact with Erin Milburn, the 2023 champion, to learn what the review objected to.

Lost: Ouseburn Media's only deal, a Starter new-business deal, closed lost on 8 Sep 2023 with the CRM reason security review. No order form or renewal date exists: the two unsigned proposals offered £20k a year plus £6,000 implementation.

The records show no usage, users or tickets. Erin Milburn, Operations Director, was the champion and was ready to move forward on 17 Jul 2023, and Mike Hedley, Managing Director, negotiated a first-year discount on 11 Aug 2023.

A 3 Jul 2024 news item reports a strategic partnership with an unnamed partner, background only. The records do not show what the security review objected to, and no contact is recorded since the 11 Aug 2023 call.

Tom Ashdown, the CRM owner, should email Erin by 9 Oct 2026 to learn what stopped the deal and whether the need remains. Tobias Renwick prepares a short security note first.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Documents

Updated 9 Oct 26

2 documents in 1 folders; 1 drafts hang on their executed paper. All documents

  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Ouseburn Media's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 9 AI summaries of 10 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 3 staff (0 with an AI write-up), shown on 4 pages.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Documents · Events · Email · Web

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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