Who they are
Insight
Current to 13 Oct 26Erin Milburn is the CRM champion at Ouseburn Media. She led discovery, demo and proposal review in 2023 and said she was ready to move forward. Mike Hedley, Managing Director, joined for price and support terms.
Role: Operations Director at Ouseburn Media, recorded in the CRM as champion. She appears in four calls and two email threads between 17 May 2023 and 11 Aug 2023, with no tickets.
Influence: She drove the evaluation and chose the connectors. On 11 Aug 2023 Mike Hedley, Managing Director, joined her to negotiate price and support. Her finance director was not yet involved and may want a call.
Watch: The evidence does not show whether the order form was signed, and nothing is recorded after 11 Aug 2023. Year two was to return to full price, and she raised cancellation and price change at renewal.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ouseburn Media | Operations Director | champion | erin.milburn@ouseburn.example |
Activity
- 11 Aug 2023callOuseburn Media / BB-Demo – Negotiation
+1
- 17 Jul 2023callOuseburn Media / BB-Demo – Proposal
- 7 Jul 2023email_threadLet's talk about the brain
- 14 Jun 2023callOuseburn Media / BB-Demo – Demo
- 6 Jun 2023email_threadDemo, Ouseburn Media
- 17 May 2023callOuseburn Media / BB-Demo – Discovery
- 19 Apr 2023dealOuseburn Media – New