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QBR follow-up and next steps

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Marcus Bell summarised the 7 Jul 2026 QBR for Carrowkeel Software: steady usage against 40 licensed users, one ticket, no overdue invoices. Renewal paperwork passes to Sophie Ling and Conor Daly. No customer reply in the thread.

What was said

What this says

Current to 14 Oct 26

Marcus Bell summarised the 7 Jul 2026 QBR for Carrowkeel Software: steady usage against 40 licensed users, one ticket, no overdue invoices. Renewal paperwork passes to Sophie Ling and Conor Daly. No customer reply in the thread.

Ask: Marcus recaps the QBR and hands the renewal paperwork to Sophie, to be checked against the executed order form for Conor. He will send Aoife a per-agency usage view separately.

Customer view: there is no customer response in the thread. Conor's wish to check against the executed order form is reported by Marcus, not stated by Conor.

Next: Sophie picks up the renewal with Conor before the subscription ends on 14 Aug 2026.

AI · claude-sonnet-5-5 · 14 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages1
First message2026-07-07
Last message2026-07-07

Messages

  1. Marcus Bell
    Marcus Bell 7 Jul 2026 15:03
    to Aoife Mulcahy, Conor Daly
    Hi Aoife, hi Conor, Thanks for your time on the QBR today. A quick summary of what we covered: - Usage has been steady, with active users holding at around the same level as last quarter, against 40 licensed users. - There was one ticket in the last month and nothing high priority. - No invoices are overdue. The subscription runs to 14 Aug 2026, with contracted annual recurring revenue of £41,800. Sophie will pick up the renewal paperwork with Conor, and Conor, I know you want it checked against the executed order form, so she will reference that. Aoife, I'll send the per-agency usage view separately so you can look at it before your own reviews. If I've missed anything, just say. Thanks, Marcus

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