What was said
What this says
Current to 14 Oct 26Marcus Bell summarised the 7 Jul 2026 QBR for Carrowkeel Software: steady usage against 40 licensed users, one ticket, no overdue invoices. Renewal paperwork passes to Sophie Ling and Conor Daly. No customer reply in the thread.
Ask: Marcus recaps the QBR and hands the renewal paperwork to Sophie, to be checked against the executed order form for Conor. He will send Aoife a per-agency usage view separately.
Customer view: there is no customer response in the thread. Conor's wish to check against the executed order form is reported by Marcus, not stated by Conor.
Next: Sophie picks up the renewal with Conor before the subscription ends on 14 Aug 2026.
The thread
Updated 9 Oct 26Messages
- Marcus Bell 7 Jul 2026 15:03Hi Aoife, hi Conor, Thanks for your time on the QBR today. A quick summary of what we covered: - Usage has been steady, with active users holding at around the same level as last quarter, against 40 licensed users. - There was one ticket in the last month and nothing high priority. - No invoices are overdue. The subscription runs to 14 Aug 2026, with contracted annual recurring revenue of £41,800. Sophie will pick up the renewal paperwork with Conor, and Conor, I know you want it checked against the executed order form, so she will reference that. Aoife, I'll send the per-agency usage view separately so you can look at it before your own reviews. If I've missed anything, just say. Thanks, Marcus