B-Glass
Bethan Lister

How to build dashboards

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Brinkerhof Distributie logo Brinkerhof Distributie · How to build dashboards

Customer requested guide or training on building dashboards for account managers. Bethan offered to walk through setup via call and highlighted per-manager filtering.

Priority normal

What happened

What this says

As at Fri 9 Oct 2026

Customer requested guide or training on building dashboards for account managers. Bethan offered to walk through setup via call and highlighted per-manager filtering.

Request: Femke van Gestel asked for help creating dashboards so each account manager can track installer metrics. Opportunity: Bethan positioned dashboards as a Growth-plan feature, explained the drag-and-drop editor and per-manager filtering, and offered live walkthrough training. Customer response: Femke accepted the call, confirming investment in adoption. Watch: This signals feature readiness and upsell potential; training call should include best-practices and advanced use cases to deepen engagement.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)301
CSAT5
Helpdeskmade from

Trail

  1. Femke van Gestel
    created · Femke van Gestel 16 Mar 2026 16:00
    Hi, we want to create a dashboard for our account managers, one where they can see key metrics on their installer accounts. Do you have a guide, or can someone walk us through the setup?
  2. Bethan Lister
    Public reply · Bethan Lister 16 Mar 2026 21:01
    Hi Femke, brilliant, dashboards are one of the best bits of the Growth plan. Dashboards let you drag and drop the metrics you want and set filters. You can have separate dashboards per manager, which works nicely. I can absolutely walk you through setting up the first one if that helps. Want a quick call next week? Thanks, Bethan
  3. Femke van Gestel
    Public reply · Femke van Gestel 18 Mar 2026 13:23
    Perfect. A call would be great, let's do it next week. We want each manager to see their own dashboard so they can track their installer accounts. Groetjes, Femke
  4. Bethan Lister
    Status change · Bethan Lister 20 Mar 2026 14:52
  5. Status change · 24 Mar 2026 23:59
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