B-Glass
Bethan Lister

How to view payroll runs by client

Ticketclosed

Copperlane Payroll logo Copperlane Payroll · How to view payroll runs by client

Wayne Entwistle asked how to view a summary of payroll runs by client for the last quarter. Bethan Lister offered two approaches: using search or building a custom page.

Priority normal

What happened

What this says

As at Fri 9 Oct 2026

Wayne Entwistle asked how to view a summary of payroll runs by client for the last quarter. Bethan Lister offered two approaches: using search or building a custom page.

Problem: Wayne needed guidance on querying payroll data aggregated by client. This is a how-to question about feature discovery.

Handling: First response at 310 minutes (over 5 hours). Bethan offered two viable approaches (search or custom page) without follow-up on which was simpler. Resolved in 11 days with no evidence of follow-up on which path Wayne chose.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelweb
First response (min)310
CSAT5
Helpdeskmade from

Trail

  1. Wayne Entwistle
    created · Wayne Entwistle 8 Dec 2025 10:07
    I want to look at a summary of our payroll runs by client for the last quarter. Can you suggest the best way to do that in the brain?
  2. Bethan Lister
    Public reply · Bethan Lister 8 Dec 2025 15:17
    Hi Wayne, great question. You can use the search to look up payroll runs by client, or build a simple page showing run dates and status. Which would work better for you? Thanks, Bethan
  3. Bethan Lister
    Status change · Bethan Lister 15 Dec 2025 15:38
  4. Status change · 19 Dec 2025 23:59
Helpdeskmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only