B-Glass
Olivia Grant

How to export dashboard data?

Ticketclosed

Calderbrook Housing Group logo Calderbrook Housing Group · How to export dashboard data?

Paul Rigby asked how to export dashboard aggregated data as CSV for team sharing. Olivia explained the export feature and mentioned API-based automation. Paul requested daily 06:00 scheduled exports.

Priority normal

What happened

What this says

As at Fri 9 Oct 2026

Paul Rigby asked how to export dashboard aggregated data as CSV for team sharing. Olivia explained the export feature and mentioned API-based automation. Paul requested daily 06:00 scheduled exports.

Problem: Paul Rigby needed to export aggregated dashboard data (job counts, statuses) as CSV for team sharing instead of sharing screenshots.

Handling: Olivia Grant provided the export feature: click the three dots in the dashboard top right corner and select Export as CSV. She also mentioned API-based automation for scheduled exports.

Watch: Customer exploring dashboard export and automation suggests active adoption. Request for scheduled daily exports indicates workflow integration interest and potential for Premium support expansion.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelweb
First response (min)252
CSAT5
Helpdeskmade from

Trail

  1. Paul Rigby
    created · Paul Rigby 12 May 2026 12:44
    Hi, I need to export the dashboard I've built so I can share it with the team before the morning stand-up. At the moment I'm having to screenshot it and paste it into emails, which isn't ideal. Is there a way to export the data that's driving the dashboard? Ideally as CSV or Excel. Paul
  2. Olivia Grant
    Public reply · Olivia Grant 12 May 2026 16:56
    Thanks Paul, just so I've got this right: you want to export the underlying data from the dashboard so you can share it with your team. When you say the data, do you mean the aggregated counts and metrics that the dashboard is showing, like totals and breakdowns, or the raw repair records? And what format works best, CSV for Excel, or would you want something else? Olivia
  3. Paul Rigby
    Public reply · Paul Rigby 14 May 2026 14:11
    The aggregated counts, I need to know how many jobs are open, how many are on hold, that sort of thing. CSV would be fine. If there's a way to get it straight into Excel, that'd be even better. I can run a script if you need me to. Paul
  4. Olivia Grant
    Public reply · Olivia Grant 15 May 2026 09:52
    Good news, you can export the data from any dashboard. Click the three dots in the top right corner of the dashboard, then select 'Export as CSV'. That'll download the data driving the dashboard. If you want to automate this and have it emailed to your team each morning, let me know and we can look at doing that via the API. Olivia
  5. Paul Rigby
    Public reply · Paul Rigby 18 May 2026 14:16
    Cheers, that's got me sorted. One more question, can you schedule the export so it runs every morning at 06:00 and emails the CSV to the team? Don't want to remember to download it every day. Paul
  6. Olivia Grant
    Status change · Olivia Grant 27 May 2026 12:42
  7. Status change · 31 May 2026 23:59
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