Tim Schröder
Person
Kesselfeld Software · admin
Tim Schröder is Kesselfeld Software's Snowflake and platform admin and the main hands-on user. He asked 34% of the organisation's questions over the last 12 months, so he is a key-person risk. He has raised two billing concerns and a stalled connector.
Who they are
Insight
As at Fri 9 Oct 2026Tim Schröder is Kesselfeld Software's Snowflake and platform admin and the main hands-on user. He asked 34% of the organisation's questions over the last 12 months, so he is a key-person risk. He has raised two billing concerns and a stalled connector.
Role: Support Systems Engineer in Berlin, CRM role admin, platform admin since the account was created on 7 Jan 2026. He joined the demos, offered Snowflake credentials at kickoff and raised most tickets.
Influence: technical gatekeeper rather than budget owner. Julia Hartmann leads on value and Florian Becker signs off commercial terms. Tim asked 31% of questions in the last 90 days, so usage depends heavily on him.
Watch: the 3 Feb 2026 invoice error, a second billing ticket on 3 Mar 2026, and a connector that stopped syncing, reported on 17 Aug 2026 with a first response of 737 minutes. His user and sharing requests point to growth.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kesselfeld Software | Support Systems Engineer | admin | tim.schroder@kesselfeld.example |
Activity
- 1 Sep 2026ticketUser access, removing a departed team member
- 17 Aug 2026ticketConnector sync, records not updating
- 17 Apr 2026ticketUser roles, permissions and access levels
- 20 Mar 2026ticketData export, sharing reports with the team
- 19 Mar 2026eventBG-Demo webinar
+34 - 3 Mar 2026ticketInvoice, billing clarification
- 24 Feb 2026ticketNew user, account setup and permissions
- 12 Feb 2026ticketInvoice, unrecognised line charge
- 9 Feb 2026callKesselfeld Software / BG-Demo – Onboarding
- 6 Feb 2026ticketDashboard builder, filter configuration
- 3 Feb 2026callKesselfeld Software / BG-Demo – Onboarding
- 20 Jan 2026callKesselfeld Software / BG-Demo – Onboarding
- 12 Jan 2026callKesselfeld Software / BG-Demo – Kickoff
+1 - 25 Nov 2025eventRevenue leaders roundtable
+29 - 11 Nov 2025callKesselfeld Software / BG-Demo – Demo
+1 - 4 Nov 2025callKesselfeld Software / BG-Demo – Demo
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