B-Glass
Julia Hartmann

Julia Hartmann

Person

Kesselfeld Software logo Kesselfeld Software · champion

Julia Hartmann is the CRM champion at Kesselfeld Software and a platform admin. She led the buying conversations, drives adoption in customer success and raised the billing and connector problems. Florian Becker signs commercial terms.

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Who they are

Insight

As at Fri 9 Oct 2026

Julia Hartmann is the CRM champion at Kesselfeld Software and a platform admin. She led the buying conversations, drives adoption in customer success and raised the billing and connector problems. Florian Becker signs commercial terms.

Role: Head of Customer Success at Kesselfeld Software, CRM role champion, platform admin since 7 Jan 2026. She appears in ten calls, one email thread and three tickets.

Influence: She leads the use case and took the proposal to Florian Becker, the Managing Director, who approves commercial terms. She is a strong champion rather than the final signatory.

Watch: On 9 Feb 2026 she raised invoices that read as the full year owed upfront, which was BG-Demo's error. Adoption rests on her team, and the evidence does not show who beyond her asks questions.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Kesselfeld SoftwareHead of Customer Successchampionjulia.hartmann@kesselfeld.example
CRMmade from

Activity

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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