B-Glass
Monique Fairley

Monique Fairley

Person

Bayard Lane Payments logo Bayard Lane Payments · champion

Monique Fairley is the CRM champion and platform admin at Bayard Lane Payments. She leads day-to-day use and the buying conversation, with sign-off needed from finance. Active users are down on staff turnover, and a renewal conversation is agreed for November.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Monique Fairley is the CRM champion and platform admin at Bayard Lane Payments. She leads day-to-day use and the buying conversation, with sign-off needed from finance. Active users are down on staff turnover, and a renewal conversation is agreed for November.

Role: Head of Merchant Success at Bayard Lane Payments and the CRM champion. She worked with CFO Elliot Rosen on the purchase and holds a platform admin account created 13 Mar 2026.

Influence: She agreed to move to a Growth order form after the 13 Jan 2026 demo, but said she needed to check with Keith in finance. The evidence does not show a signed order form.

Watch: On the 7 Sep 2026 call she said active users were down on staff turnover and that she will add people only once replacements are hired. Only two customer people attended go-live training on 15 May 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Bayard Lane PaymentsHead of Merchant Successchampionmonique.fairley@bayardlane.example
CRMmade from

Activity

  • 22 Sep 2026eventRevenue leaders roundtable Alice Brewer, Louise Pring, Eamon Burke, Sarah Northcott, Pradeep Menon, Margaret Cleland, Toby Mellor, Catherine Mayo, Gordon McInnes, Thomas Schumacher, Gary Pellegrin, Nicole Dahl, Colin Airey, Nathan Booth, Lukas Hartwig, Rebecca Nuttall, Imran Qureshi, Liz Waddington, Marie Wouters, Brandon Russell, Vicky Brearley, Ade Ogunleye, Toby Carswell, Ed Eccles, Brandon Sullivan, Marie Goossens, Polly Illingworth, Gregory Hasselbeck, Matt Colenso, Carl Whittle, Samuel Adeyemi, Clara Hoskins, Siobhán Nolan, Bas Kuijpers, Joanne Unwin, Jade Kenwright, Liam Corner, Monique Fairley, Dana KurtzAlice BrewerLouise PringEamon Burke+36
  • 7 Sep 2026callBayard Lane Payments / BG-Demo – Check In Amara Obi, Monique FairleyBayard Lane Payments logoAmara ObiMonique Fairley
  • 27 Aug 2026email threadLet's get the next check-in in the diary Amara Obi, Monique FairleyBayard Lane Payments logoAmara ObiMonique Fairley
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 15 May 2026callBayard Lane Payments / BG-Demo – Training Hamza Akhtar, Monique Fairley, Javier OrtizBayard Lane Payments logoHamza AkhtarMonique FairleyJavier Ortiz
  • 12 May 2026ticketHow to search the brain Monique Fairley, Bethan ListerBayard Lane Payments logoMonique FairleyBethan Lister
  • 30 Apr 2026callBayard Lane Payments / BG-Demo – Onboarding Hamza Akhtar, Javier Ortiz, Monique FairleyBayard Lane Payments logoHamza AkhtarJavier OrtizMonique Fairley
  • 24 Apr 2026callBayard Lane Payments / BG-Demo – Onboarding Hamza Akhtar, Javier Ortiz, Monique FairleyBayard Lane Payments logoHamza AkhtarJavier OrtizMonique Fairley
  • 25 Mar 2026callBayard Lane Payments / BG-Demo – Onboarding Hamza Akhtar, Javier Ortiz, Monique FairleyBayard Lane Payments logoHamza AkhtarJavier OrtizMonique Fairley
  • 20 Mar 2026email threadYour implementation has started Hamza Akhtar, Amara Obi, Monique FairleyBayard Lane Payments logoHamza AkhtarAmara ObiMonique Fairley
  • 19 Mar 2026callBayard Lane Payments / BG-Demo – Kickoff Hamza Akhtar, Amara Obi, Monique FairleyBayard Lane Payments logoHamza AkhtarAmara ObiMonique Fairley
  • 11 Feb 2026callBayard Lane Payments / BG-Demo – Negotiation Jordan Pike, Owen Tallis, Elliot Rosen, Monique Fairley, Dana KurtzBayard Lane Payments logoJordan PikeOwen TallisElliot Rosen+2
  • 30 Jan 2026email threadProposal for Bayard Lane Jordan Pike, Monique Fairley, Elliot RosenBayard Lane Payments logoJordan PikeMonique FairleyElliot Rosen
  • 29 Jan 2026callBayard Lane Payments / BG-Demo – Proposal Jordan Pike, Monique Fairley, Elliot RosenBayard Lane Payments logoJordan PikeMonique FairleyElliot Rosen
  • 21 Jan 2026email threadFollowing up on the brain demo Jordan Pike, Monique FairleyBayard Lane Payments logoJordan PikeMonique Fairley
  • 13 Jan 2026callBayard Lane Payments / BG-Demo – Demo Jordan Pike, Hannah Lowe, Monique Fairley, Javier OrtizBayard Lane Payments logoJordan PikeHannah LoweMonique Fairley+1
  • 29 Dec 2025callBayard Lane Payments / BG-Demo – Discovery Jordan Pike, Monique Fairley, Elliot RosenBayard Lane Payments logoJordan PikeMonique FairleyElliot Rosen
  • 12 Dec 2025dealBayard Lane Payments – New Priya Raman, Monique FairleyBayard Lane Payments logoPriya RamanMonique Fairley
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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