What was said
What this says
As at Fri 9 Oct 2026On the 11 Feb 2026 negotiation call, Bayard Lane Payments asked for quarterly payment and a discount. Owen Tallis agreed ten percent off the first term with quarterly invoicing. Elliot Rosen said he would sign.
What happened: Jordan Pike brought in Owen Tallis to close commercial terms on 11 Feb 2026. Security sign-off had already come through.
Customer view: Dana Kurtz said the company pays quarterly, not annual upfront, and that a discount would help because they are investing in other tools this year. Elliot Rosen asked for ten percent.
Commercial: Owen offered quarterly invoicing if the full annual figure is committed, and gave ten percent off the first term. He put the year at fifty-five eight.
Watch: the evidence does not show that the order form was signed. The close target was Friday 27 Feb 2026, and Elliot said he would sign and return it.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Owen Tallis to send the order form, with a close target of Friday 27 Feb 2026.
- Elliot Rosen to sign and return the order form.
- Jordan Pike to start implementation the week after signature.
Risks
As at Fri 9 Oct 2026- A ten percent first-term discount was conceded and the customer is investing in other tools this year.
- Quarterly invoicing departs from the standard annual in advance, so cash arrives later.
- The evidence does not show a signed order form, so the deal remains an open item.
Opportunities
As at Fri 9 Oct 2026- The customer committed in principle to the full annual figure while invoicing quarterly.
- Merchant success and finance both attended, which suggests broad internal backing.
Transcript
- Jordan PikeOwen, thanks for joining. Elliot, Dana, good to see you again. We've got thirty-one minutes. We're at commercial terms now, so wanted to get Owen in to make sure we move this across the line.
- Owen TallisMorning, all. Where does the deal stand?
- Jordan PikeSecurity sign-off came through. Elliot and Dana have a couple of points they want to discuss before they sign the order form.
- Dana KurtzPayment terms, mainly. We're quarterly, we don't pay annual upfront.
- Owen TallisStandard for us is annual in advance. I understand that doesn't work for you. What does your process look like?
- Dana KurtzQuarter by quarter. And a discount would help us, we're investing in a couple of other tools this year.
- Owen TallisI can do quarterly if Elliot commits to the annual number upfront, so we invoice quarterly but you lock in the full year. On discount, first term only. What were you thinking?
- Elliot RosenTen percent?
- Owen TallisI can give you that. That takes you to fifty-five eight for the year. Quarterly invoicing.
- Dana KurtzThat works.
- Monique FairleyAnd the implementation timeline, still eight weeks?
- Jordan PikeEight weeks from signature. We kick off the week after you sign, so assuming you sign early next week, we're looking at early May go-live.
- Elliot RosenAnd if we need to push, say our Salesforce team gets swamped?
- Jordan PikeWe can extend. The eight-week clock starts when you're ready. We don't charge extra for that, it's one fixed fee, regardless of when we run.
- Owen TallisSo we're good on price, terms, timeline, security. Who signs the order form?
- Elliot RosenI will. I'll get it back to you by Friday.
- Owen TallisPerfect. I'll send the order form by tomorrow with close target of Friday 27 February 2026. Thanks, all.
- Monique FairleyThanks, Owen. We're excited.