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Jordan Pike

Bayard Lane Payments / BG-Demo – Negotiation

Callcompleted

Bayard Lane Payments logo Bayard Lane Payments · 11 Feb 2026 16:30

On the 11 Feb 2026 negotiation call, Bayard Lane Payments asked for quarterly payment and a discount. Owen Tallis agreed ten percent off the first term with quarterly invoicing. Elliot Rosen said he would sign.

What was said

What this says

As at Fri 9 Oct 2026

On the 11 Feb 2026 negotiation call, Bayard Lane Payments asked for quarterly payment and a discount. Owen Tallis agreed ten percent off the first term with quarterly invoicing. Elliot Rosen said he would sign.

What happened: Jordan Pike brought in Owen Tallis to close commercial terms on 11 Feb 2026. Security sign-off had already come through.

Customer view: Dana Kurtz said the company pays quarterly, not annual upfront, and that a discount would help because they are investing in other tools this year. Elliot Rosen asked for ten percent.

Commercial: Owen offered quarterly invoicing if the full annual figure is committed, and gave ten percent off the first term. He put the year at fifty-five eight.

Watch: the evidence does not show that the order form was signed. The close target was Friday 27 Feb 2026, and Elliot said he would sign and return it.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Commercial terms close
Importance
neutral
Sentiment
positive
Voice
decision-maker

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Owen Tallis to send the order form, with a close target of Friday 27 Feb 2026.
  • Elliot Rosen to sign and return the order form.
  • Jordan Pike to start implementation the week after signature.

Risks

As at Fri 9 Oct 2026
  • A ten percent first-term discount was conceded and the customer is investing in other tools this year.
  • Quarterly invoicing departs from the standard annual in advance, so cash arrives later.
  • The evidence does not show a signed order form, so the deal remains an open item.

Opportunities

As at Fri 9 Oct 2026
  • The customer committed in principle to the full annual figure while invoicing quarterly.
  • Merchant success and finance both attended, which suggests broad internal backing.

Transcript

  1. Jordan Pike
    Jordan Pike
    Owen, thanks for joining. Elliot, Dana, good to see you again. We've got thirty-one minutes. We're at commercial terms now, so wanted to get Owen in to make sure we move this across the line.
  2. Owen Tallis
    Owen Tallis
    Morning, all. Where does the deal stand?
  3. Jordan Pike
    Jordan Pike
    Security sign-off came through. Elliot and Dana have a couple of points they want to discuss before they sign the order form.
  4. Dana Kurtz
    Dana Kurtz
    Payment terms, mainly. We're quarterly, we don't pay annual upfront.
  5. Owen Tallis
    Owen Tallis
    Standard for us is annual in advance. I understand that doesn't work for you. What does your process look like?
  6. Dana Kurtz
    Dana Kurtz
    Quarter by quarter. And a discount would help us, we're investing in a couple of other tools this year.
  7. Owen Tallis
    Owen Tallis
    I can do quarterly if Elliot commits to the annual number upfront, so we invoice quarterly but you lock in the full year. On discount, first term only. What were you thinking?
  8. Elliot Rosen
    Elliot Rosen
    Ten percent?
  9. Owen Tallis
    Owen Tallis
    I can give you that. That takes you to fifty-five eight for the year. Quarterly invoicing.
  10. Dana Kurtz
    Dana Kurtz
    That works.
  11. Monique Fairley
    Monique Fairley
    And the implementation timeline, still eight weeks?
  12. Jordan Pike
    Jordan Pike
    Eight weeks from signature. We kick off the week after you sign, so assuming you sign early next week, we're looking at early May go-live.
  13. Elliot Rosen
    Elliot Rosen
    And if we need to push, say our Salesforce team gets swamped?
  14. Jordan Pike
    Jordan Pike
    We can extend. The eight-week clock starts when you're ready. We don't charge extra for that, it's one fixed fee, regardless of when we run.
  15. Owen Tallis
    Owen Tallis
    So we're good on price, terms, timeline, security. Who signs the order form?
  16. Elliot Rosen
    Elliot Rosen
    I will. I'll get it back to you by Friday.
  17. Owen Tallis
    Owen Tallis
    Perfect. I'll send the order form by tomorrow with close target of Friday 27 February 2026. Thanks, all.
  18. Monique Fairley
    Monique Fairley
    Thanks, Owen. We're excited.

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Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

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