B-Glass
Pauline Metcalfe

Pauline Metcalfe

Person

Linthorpe Trade Supplies logo Linthorpe Trade Supplies · Economic buyer

Finance Director and CRM economic buyer at Linthorpe Trade Supplies. She says she wants to renew but pushed back on the Starter renewal at £22k in July 2026. She also asks 13% of the organisation's questions. The renewal outcome is not shown.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Finance Director and CRM economic buyer at Linthorpe Trade Supplies. She says she wants to renew but pushed back on the Starter renewal at £22k in July 2026. She also asks 13% of the organisation's questions. The renewal outcome is not shown.

Role: Finance Director and the CRM economic buyer at Linthorpe Trade Supplies. She negotiated the Starter proposal in 2024 and receives the renewal order forms.

Influence: she decides on commercial terms, with Darren Blakey and Tracey Bainbridge joining her calls. Her platform user was created on 28 Aug 2024, is not an admin, and asks 13% of the organisation's questions over both windows given.

Watch: the renewal at £22k against £20k drew price pushback on 8 Jul 2026 and 29 Jul 2026. The evidence does not show a signature, and she questioned price rather than the product, so a value case is the next step.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Linthorpe Trade SuppliesFinance DirectorEconomic buyerpauline.metcalfe@linthorpe.example
CRMmade from

Activity

  • 29 Jul 2026email threadRenewal, contract and pricing Tom Ashdown, Pauline MetcalfeLinthorpe Trade Supplies logoTom AshdownPauline Metcalfe
  • 8 Jul 2026callLinthorpe Trade Supplies / BG-Demo – Renewal Marcus Bell, Tom Ashdown, Pauline Metcalfe, Darren Blakey, Tracey BainbridgeLinthorpe Trade Supplies logoMarcus BellTom AshdownPauline Metcalfe+2
  • 1 Jul 2026email threadScheduling a renewal check-in Marcus Bell, Pauline MetcalfeLinthorpe Trade Supplies logoMarcus BellPauline Metcalfe
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 6 Jun 2026email threadBG-Demo Customer Day: 11 June 2026 Alice Brewer, Pauline MetcalfeLinthorpe Trade Supplies logoAlice BrewerPauline Metcalfe
  • 20 May 2026email threadYour contract renewal Marcus Bell, Tom Ashdown, Pauline MetcalfeLinthorpe Trade Supplies logoMarcus BellTom AshdownPauline Metcalfe
  • 16 Apr 2026eventBG-Demo webinar Alice Brewer, Joost Verbeek, Jenna Price, Luis Herrera, Elliot Kirkby, Asif Jagger, Bryony Gilchrist, Cian O'Leary, Jennifer Moua, Tyler Brookes, Sandra Neale, Clodagh Fitzgerald, Grant Mattner, Jens Maes, Gemma Varley, Timo Brand, Wayne Entwistle, Annika Lund, Dev Malhotra, Alyssa Jenkins, Neil Barlow, Elise Lambert, Gemma Dobson, Tariq Saleem, Fiona Marsden, Elspeth Haldane, Douglas Forsyth, Becky Tattersall, Joe Mallinson, Ronan Healy, Nigel Ferris, Trevor Mayhew, Lars Wübbena, Pauline Metcalfe, Bernard HaslamAlice BrewerJoost VerbeekJenna Price+32
  • 25 Mar 2026email threadBG-Demo webinar, Data in customer operations Alice Brewer, Pauline MetcalfeLinthorpe Trade Supplies logoAlice BrewerPauline Metcalfe
  • 13 Aug 2025email threadOrder form for signature Tom Ashdown, Pauline MetcalfeLinthorpe Trade Supplies logoTom AshdownPauline Metcalfe
  • 21 Jul 2025callLinthorpe Trade Supplies / BG-Demo – Renewal Marcus Bell, Tom Ashdown, Pauline Metcalfe, Darren Blakey, Tracey BainbridgeLinthorpe Trade Supplies logoMarcus BellTom AshdownPauline Metcalfe+2
  • 14 Jul 2025email threadLet's finalize your renewal Marcus Bell, Pauline MetcalfeLinthorpe Trade Supplies logoMarcus BellPauline Metcalfe
  • 20 May 2025email threadYour renewal with BG-Demo Marcus Bell, Tom Ashdown, Pauline MetcalfeLinthorpe Trade Supplies logoMarcus BellTom AshdownPauline Metcalfe
  • 1 Aug 2024email threadOrder form, ready for signature Tom Ashdown, Pauline MetcalfeLinthorpe Trade Supplies logoTom AshdownPauline Metcalfe
  • 4 Jul 2024callLinthorpe Trade Supplies / BG-Demo – Negotiation Tom Ashdown, Owen Tallis, Pauline Metcalfe, Tracey BainbridgeLinthorpe Trade Supplies logoTom AshdownOwen TallisPauline Metcalfe+1
  • 1 Jul 2024email threadScheduling: commercial terms Tom Ashdown, Pauline MetcalfeLinthorpe Trade Supplies logoTom AshdownPauline Metcalfe
  • 6 Jun 2024email threadProposal, Starter plan Tom Ashdown, Darren Blakey, Pauline MetcalfeLinthorpe Trade Supplies logoTom AshdownDarren BlakeyPauline Metcalfe
  • 6 Jun 2024callLinthorpe Trade Supplies / BG-Demo – Proposal Tom Ashdown, Darren Blakey, Pauline MetcalfeLinthorpe Trade Supplies logoTom AshdownDarren BlakeyPauline Metcalfe
  • 21 Mar 2024eventBG-Demo webinar Nell Ashcombe, Mark Siddall, Imogen Hartley, Moira Sinclair, Kirsty Rigby, Neil Entwistle, Olivier Delmotte, Phoebe Lacey, Méabh Crowley, Nadeem Qureshi, Tina Goddard, Nathan Booth, Lukas Hartwig, Sanjay Krishnan, Nicola Ellwood, Marie Goossens, Wes Jago, Ailsa Dunlop, Trevor Mayhew, Petra Lüders, Pauline Metcalfe, Liam Corner, Florian BeckerNell AshcombeMark SiddallImogen Hartley+20
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.
Help

Ask B

B-Glass · read-only