Shabana Iqbal

Person

Shabana Iqbal is Head of Practice Systems at Hallam Ferrier, recorded in the CRM as admin. She raised the IT and data-location questions after the 10 Aug 2026 demo. Her answers shape the partners' sign-off.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Shabana Iqbal is Head of Practice Systems at Hallam Ferrier, recorded in the CRM as admin. She raised the IT and data-location questions after the 10 Aug 2026 demo. Her answers shape the partners' sign-off.

Role: Head of Practice Systems in Sheffield, with CRM role admin. She is the technical voice for Hallam Ferrier in the demo and the follow-up thread.

Influence: she asked who runs the brain in their Snowflake account and how audit files stay apart from advisory work. Fiona Drummond asked for a proposal only after Sophie Ling answered her connector questions, so her concerns gate progress. The evidence does not show whether she has a vote on the decision.

Watch: her IT provider has not yet seen the written outline from Theo Gallagher. Theo also owes the access design questions as a numbered list, and the run-and-ownership split is still unconfirmed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Hallam Ferrier	Head of Practice Systems	admin	shabana.iqbal@hallamferrier.example

CRMmade from

Activity

10 Aug 2026email threadDemo follow-up and your questions on connecting your systems Sophie Ling, Theo Gallagher, Fiona Drummond, Shabana Iqbal, Becca Hague+2
10 Aug 2026callHallam Ferrier / BG-Demo – Demo Sophie Ling, Theo Gallagher, Fiona Drummond, Shabana Iqbal, Becca Hague+2
18 Jun 2026eventBG-Demo webinar Alice Brewer, Naomi Fordham, Gemma Yates, Wade Greer, Imran Hussain, Lindsey Ward, Eline Bakker, Cian O'Leary, Huw Bevan, Stephanie Lowes, Kayla Ramirez, Stefanie Lange, Oliver Kirkby, Megan Ibbotson, Toby Cowell, Padraic Shanahan, Johan Berglund, Mitchell Gallagher, Jess Doyle, Saskia Mendes, Shauna Pettibone, Priscilla Bowen, Shabana Iqbal, Joanne Unwin, Janet Pruitt, Liam Corner, Tracey Bainbridge, Andy Buckley, Julia Hartmann+26

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help