Fiona Fairclough

Person

Fiona Fairclough is a Client Services Manager at Fosdyke Packaging, recorded as a user. She attended the 15 Sep 2025 Starter demo and found it useful. She did not reply to a later webinar invitation. Her decision weight is not shown.

made from

Who they are

Insight

Current to 14 Oct 26

Fiona Fairclough is a Client Services Manager at Fosdyke Packaging, recorded as a user. She attended the 15 Sep 2025 Starter demo and found it useful. She did not reply to a later webinar invitation. Her decision weight is not shown.

Role: Fiona is a Client Services Manager at Fosdyke Packaging, based in Leicester, with the CRM role of user. She joined the Starter demo alongside Sam Entwistle.

Influence: Fiona found the demo "really useful", but Sam led on price and said he would run it past the team. The evidence does not show that Fiona holds sign-off.

Watch: She did not respond to the 20 Nov 2025 webinar invitation sent on 27 Oct 2025. The record is thin: one call and one email thread, and no tickets or deals.

AI · claude-sonnet-5-5 · 14 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Fosdyke Packaging	Client Services Manager	user	fiona.fairclough@fosdyke.example

CRMmade from

Activity

20 Nov 2025eventBG-Demo webinar Alice Brewer, Harriet Gale, Lorna Wishart, Koen Janssens, Edward Grey, Mark Ellwood, Shona Baird, Morven Tait, Matthew Grice, Cerys Llewellyn, Emma Haworth, Susan Tweddle, Clodagh Fitzgerald, Nathan Booth, Aaron Graham, Julian Gatcombe, Jacqueline Sutcliffe, Amanda Holt, Willem Arts, Wayne Entwistle, Marloes Hendriks, Gráinne Lynch, Ida Mortensen, Brodie Kennedy, Luke Kershaw, Fiona Ibbotson, Fiona Fairclough, Bernadette Lowry, Desmond Oyelaran, Philip Annear, Priscilla Bowen, Liam Corner, Florian Becker+30
27 Oct 2025email_threadBG-Demo webinar invitation Alice Brewer, Fiona Fairclough
18 Sep 2025eventBG-Demo webinar Alice Brewer, Jodie Sims, Robin Hatherell, Katie Halsall, Doug Fairweather, Hugh Firth, Heather Gillespie, Lindsey Ward, Helen Varley, Lee Garside, Paula Rennie, Kristin Lindahl, Rakesh Solanki, Asif Nuttall, Simon Ashworth, Charles Braithwaite, Sofie Bech, Fiona Fairclough, Ian Dobson, Jonas Albrecht, Mark Dodds, Joost van der Linden+19
15 Sep 2025callFosdyke Packaging / BG-Demo – Demo Tom Ashdown, Hannah Lowe, Sam Entwistle, Fiona Fairclough+1

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header. Type a question, or pick one of the examples.

Search finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Glass Claude Project, where Claude answers from the same data using the B-Glass tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email support@b-glass.example or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help