B-Glass
Toby Lister

Toby Lister

Person

Penvarra Digital logo Penvarra Digital · champion

Toby Lister is Head of Data at Penvarra Digital and the CRM champion. He drove discovery, demo and proposal review, but sign-off sits with Fiona Ingham, the MD. The records end in Nov 2023 with the Starter proposal open.

Who they are

Insight

As at Fri 9 Oct 2026

Toby Lister is Head of Data at Penvarra Digital and the CRM champion. He drove discovery, demo and proposal review, but sign-off sits with Fiona Ingham, the MD. The records end in Nov 2023 with the Starter proposal open.

Role: Head of Data at Penvarra Digital, recorded in the CRM as champion. He was on four calls and three email threads, and named Steve Yates from client services as the day-to-day user.

Influence: Toby shapes the evaluation and relays terms, but does not sign. Fiona Ingham, Managing Director, raised price and commitment length, and Toby carried her request for fee flexibility and a shorter initial term on 21 Nov 2023.

Watch: The evidence does not show whether the order form was signed. Toby said Growth was not needed yet, and asked about saving queries, a Growth feature. There are no tickets and no reads after Nov 2023.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Penvarra DigitalHead of Datachampiontoby.lister@penvarra.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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