Pricing discussion

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After Tom Ashdown brought in Owen Tallis on pricing, Toby Lister said Fiona Ingham wants to know if the annual fee has any flexibility and whether a shorter initial term is possible. The Starter proposal is still open.

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As at Fri 9 Oct 2026

After Tom Ashdown brought in Owen Tallis on pricing, Toby Lister said Fiona Ingham wants to know if the annual fee has any flexibility and whether a shorter initial term is possible. The Starter proposal is still open.

Ask: Fiona Ingham, Managing Director, wants flexibility on the annual fee and a shorter initial term. Toby relayed this on 21 Nov 2023.

Customer view: Price and commitment length are the sticking points on the Starter proposal. The thread has no reply from Owen, and Fiona did not write herself.

Next: Owen answers on terms. Any discount applies to the first term only and is capped at 20%.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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First message2023-11-20

Last message2023-11-21

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Tom Ashdown 20 Nov 2023 11:17
to Fiona Ingham, Toby Lister
Hi Fiona and Toby, Following our conversation about the Starter proposal, I wanted to bring Owen in to discuss any commercial questions you might have. Owen handles our pricing terms. Best, Tom
Toby Lister 21 Nov 2023 15:15
to Tom Ashdown
Hi Tom, Thanks. Fiona wants to know if there's any flexibility on the annual fee, and whether we could do a shorter initial term. Toby

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