Johan Berglund
Person
Lindqvarn Retail · user
Head of E-commerce at Lindqvarn Retail in Stockholm and a platform admin since 2025-06-01. He backed the Enterprise deal on a connector commitment and now raises most tickets. Recent tickets mix feature requests with data quality complaints.
Who they are
Insight
As at Fri 9 Oct 2026Head of E-commerce at Lindqvarn Retail in Stockholm and a platform admin since 2025-06-01. He backed the Enterprise deal on a connector commitment and now raises most tickets. Recent tickets mix feature requests with data quality complaints.
Role: Head of E-commerce, CRM role user, and an admin on the platform. The record shows 4 calls, 3 email threads and 8 tickets, with no deals held against him.
Influence: in the sales calls he was the voice that would recommend the purchase if connector go-live was committed in writing. He is a hands-on champion who built his own trading page in training and asks for item-level order history. A second decision-maker also had to agree, so he did not decide alone.
Watch: the 22 Jul 2026 nightly refresh failure, duplicate records and unreliable search filters. His concern about web shop platform changes breaking the connector is longstanding. Confirm the search filter fix and give him a timeline on the order history request.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Lindqvarn Retail | Head of E-commerce | user | johan.berglund@lindqvarn.example |
Activity
- 6 Oct 2026ticketRequest: more detailed order history in customer view
- 13 Aug 2026ticketSearch filter returning incorrect results
- 28 Jul 2026ticketDuplicate customer records in data
- 22 Jul 2026ticketDashboards showing stale data, nightly refresh failed
- 18 Jun 2026eventBG-Demo webinar
+26 - 9 Jun 2026email threadInvitation: BG-Demo webinar on 18 Jun 2026
- 21 May 2026ticketSearch results showing wrong records
- 20 Mar 2026ticketHow to export customer segments
- 8 Dec 2025ticketExport search results to spreadsheet
- 17 Sep 2025ticketAdding new users to the brain
- 29 Aug 2025callLindqvarn Retail / BG-Demo – Training
- 28 Aug 2025callLindqvarn Retail / BG-Demo – Training
- 15 May 2025eventBG-Demo webinar
+22 - 6 Mar 2025email threadFollow-up from Thursday's demo
+1 - 5 Mar 2025callLindqvarn Retail / BG-Demo – Demo+1
- 20 Feb 2025email threadFollow-up after the demo+1
- 19 Feb 2025callLindqvarn Retail / BG-Demo – Demo+1
- 26 Nov 2024eventRevenue leaders roundtable
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