Invitation: BG-Demo webinar on 18 Jun 2026

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Alice Brewer invited Johan Berglund to a BG-Demo online webinar on 18 Jun 2026. Event invitation only. There is no customer response in the thread.

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As at Fri 9 Oct 2026

Alice Brewer invited Johan Berglund to a BG-Demo online webinar on 18 Jun 2026. Event invitation only. There is no customer response in the thread.

Ask: Alice invited Johan to a webinar on how teams ask the brain questions joining customer service, e-commerce and store feedback.

Customer view: There is no customer response in the thread, so interest is not shown.

Next: Alice would send joining details on a reply, and Johan was free to forward the invitation to a colleague.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

Typeevent

Messages1

First message2026-06-09

Last message2026-06-09

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Alice Brewer 9 Jun 2026 15:37
to Johan Berglund
Hi Johan, We are running an online BG-Demo webinar on Thursday 18 June 2026 and I would like to invite you. The session is aimed at people who own the customer view across e-commerce and service, so I think it will be relevant to your role. We will look at how teams are asking the brain questions that join customer service, e-commerce and store feedback, and there will be time for questions at the end. If you can make it, just reply to this email and I will send the joining details nearer the day. If a colleague in your team would get more from it, please feel free to forward the invitation. Best, Alice Alice Brewer Head of Marketing, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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