Mei Xin Lim
Person
Pasir Laut Logistics · champion
Mei Xin Lim is the CRM champion at Pasir Laut Logistics and the main user-side voice through discovery, demos and terms. The COO, Rajesh Kumar, held the price decisions. The evidence does not show a signed order form.
Who they are
Insight
Current to 14 Oct 26Mei Xin Lim is the CRM champion at Pasir Laut Logistics and the main user-side voice through discovery, demos and terms. The COO, Rajesh Kumar, held the price decisions. The evidence does not show a signed order form.
Role: Head of Customer Service in Singapore and the CRM champion. She joined the discovery call on 21 Oct 2024, asked for demos on her own data, and asked for commercial terms on 4 Dec 2024.
Influence: She drives the evaluation and says the customer is aligned internally. Rajesh Kumar, the COO, tested price and renewal terms and asked for the price lock, so he is the numbers buyer.
Watch: She asked for SSO, which is Enterprise only, and she owes the full list of systems on signing. The 16 Jan 2025 call expected a signature by end of February, but the evidence does not show the order form being executed.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Pasir Laut Logistics | Head of Customer Service | champion | meixin.lim@pasirlaut.example |
Activity
- 16 Jan 2025callPasir Laut Logistics / BG-Demo – Negotiation
+1 - 19 Dec 2024callPasir Laut Logistics / BG-Demo – Proposal
- 4 Dec 2024email_threadNext steps from the demo
- 2 Dec 2024callPasir Laut Logistics / BG-Demo – Demo
- 22 Nov 2024email_threadDemo session
- 20 Nov 2024email_threadFollowing up from the demo
- 20 Nov 2024callPasir Laut Logistics / BG-Demo – Demo
- 14 Nov 2024email_threadDemo session
- 21 Oct 2024callPasir Laut Logistics / BG-Demo – Discovery
- 19 Sep 2024dealPasir Laut Logistics – New