Next steps from the demo

Email thread

After the demo call, Mei Xin Lim said Pasir Laut Logistics is aligned internally and asked for commercial terms. Lewis Kerr replied that the order form would follow the next day. A sales thread with a positive customer response.

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What was said

What this says

As at Fri 9 Oct 2026

After the demo call, Mei Xin Lim said Pasir Laut Logistics is aligned internally and asked for commercial terms. Lewis Kerr replied that the order form would follow the next day. A sales thread with a positive customer response.

Ask: Lewis Kerr proposed moving to the next stage on 4 Dec 2024. Mei Xin Lim, Head of Customer Service, replied within about half an hour that the customer is aligned internally and asked for commercial terms.

Customer view: Positive and quick. She did not raise price, a rival or any objection in the thread.

Next: Lewis said on 5 Dec 2024 that he would send the order form by the following day, co-terming to the customer's preferred start date. Hannah Lowe owes written answers to the technical questions by end of week. The evidence does not show the tier, price or whether the order form was sent.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typesales

Messages3

First message2024-12-04

Last message2024-12-05

Emailmade from

Messages

Lewis Kerr 4 Dec 2024 12:59
to Mei Xin Lim
Mei, Thank you for yesterday's call. Hannah will be in touch with the written answers to your technical questions by end of week. In the meantime, shall we move to the next stage? Kind regards, Lewis
Mei Xin Lim 4 Dec 2024 13:30
to Lewis Kerr
Lewis, Yes, let's move forward. We're aligned internally. Can you send over the commercial terms? Mei
Lewis Kerr 5 Dec 2024 15:48
to Mei Xin Lim
Mei, I'll have the order form to you by tomorrow. We're co-terming to your preferred start date. Kind regards, Lewis

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
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The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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