Who they are
Insight
As at Fri 9 Oct 2026Kirsty Ingham is Silverbeck's Head of Business Systems and CRM champion. She led the buying process and onboarding, and is now the contact for re-engaging users after summer leavers. She asks 3% of the organisation's questions.
Role: Head of Business Systems in Aberdeen, marked champion in the CRM. She was the main contact from discovery on 26 Aug 2025 through kickoff on 8 Dec 2025, when she was the only customer attendee. Her platform user was created on 8 Dec 2025 and is not an admin.
Influence: She shapes scope and adoption, but the Managing Director, Kevin Kershaw, agreed the Starter terms and Finance Manager Megan Ibbotson reviewed the quote. Her own use is light: 41 of 1193 questions in the last 90 days.
Watch: On 17 Sep 2026 she said two people left over summer and agreed to re-engage four or five colleagues. The evidence does not show a booked session.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Silverbeck Energy Services | Head of Business Systems | champion | kirsty.ingham@silverbeck.example |
Activity
- Upcoming
- 19 Oct 2026upcoming callSilverbeck Energy Services / BG-Demo – Renewal
+1
- Held
- 17 Sep 2026callSilverbeck Energy Services / BG-Demo – Check In
- 1 Sep 2026dealSilverbeck Energy Services – Renewal
- 5 Jan 2026callSilverbeck Energy Services / BG-Demo – Onboarding
- 23 Dec 2025callSilverbeck Energy Services / BG-Demo – Onboarding
- 9 Dec 2025email threadOnboarding plan
- 8 Dec 2025callSilverbeck Energy Services / BG-Demo – Kickoff
- 3 Dec 2025email threadKickoff call
- 28 Oct 2025email threadProposal discussion
+2
- 24 Oct 2025callSilverbeck Energy Services / BG-Demo – Negotiation
+2
- 8 Oct 2025callSilverbeck Energy Services / BG-Demo – Proposal
- 23 Sep 2025eventRevenue leaders roundtable
+37
- 19 Sep 2025email threadRevenue leaders roundtable
- 16 Sep 2025email threadFollow-up from demo
+1
- 16 Sep 2025callSilverbeck Energy Services / BG-Demo – Demo
+1
- 11 Sep 2025email threadNext steps
- 26 Aug 2025callSilverbeck Energy Services / BG-Demo – Discovery
- 18 Aug 2025email threadDiscovery call
- 4 Aug 2025dealSilverbeck Energy Services – New
- 21 Nov 2024eventBG-Demo webinar
+22