B-Glass
Luke Oakes

Luke Oakes

Person

Quaystead Marine Services logo Quaystead Marine Services · champion

Luke Oakes is Head of Data at Quaystead Marine Services and is recorded in the CRM as the champion. He asks 12% of the organisation's questions and is the main user. He expects same terms at renewal; the evidence does not show he signs.

Who they are

Insight

As at Fri 9 Oct 2026

Luke Oakes is Head of Data at Quaystead Marine Services and is recorded in the CRM as the champion. He asks 12% of the organisation's questions and is the main user. He expects same terms at renewal; the evidence does not show he signs.

Role: Head of Data at Quaystead, recorded as champion, with a platform user since 3 Jan 2025 and no admin rights. He is the working-level driver of adoption, raising how-to tickets and connector issues.

Influence: He asks 12% of the organisation's questions over both the last 12 months and the last 90 days. The Managing Director, Asif Nuttall, and the Financial Controller, Elliot Lomax, handled the commercial terms in earlier calls.

Watch: On 3 Jun 2026 he said same terms would be fine, but the price change at renewal has not been discussed with him. Usage rests on him and a few others, so a value case and the budget holder need confirming before year end.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Quaystead Marine ServicesHead of Datachampionluke.oakes@quaystead.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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