B-Glass
Olivia Grant

How do I create a dashboard?

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Quaystead Marine Services logo Quaystead Marine Services · How do I create a dashboard?

Luke Oakes asked how to build a dashboard to track job tickets and contract values. Olivia Grant explained Starter includes dashboard builder with templates. Customer built dashboard successfully 18 Jun 2025.

Priority normal

What happened

What this says

As at Fri 9 Oct 2026

Luke Oakes asked how to build a dashboard to track job tickets and contract values. Olivia Grant explained Starter includes dashboard builder with templates. Customer built dashboard successfully 18 Jun 2025.

Problem: Luke wanted a dashboard combining job tickets and contract values but was unsure whether to start with a template or build from scratch.

Handling: Olivia explained Starter includes the dashboard builder and directed Luke to standard templates on the Dashboards page. Luke found the templates immediately and began building.

Watch: Quick progression from inquiry to active feature use shows healthy engagement. Dashboards are a Starter feature; no upsell trigger here.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)206
CSAT5
Helpdeskmade from

Trail

  1. Luke Oakes
    created · Luke Oakes 17 Jun 2025 17:26
    We want to create a dashboard to track our job tickets and contract values in one place. Is there a template we can start with, or do we build from scratch? Luke
  2. Olivia Grant
    Public reply · Olivia Grant 17 Jun 2025 20:52
    Hi Luke, the Starter tier includes access to our dashboard builder. You can start with a blank dashboard or pick from a few standard templates, templates are at the bottom of the Dashboards page. Can you try that and tell me what you see? Thanks, Olivia
  3. Luke Oakes
    Public reply · Luke Oakes 18 Jun 2025 12:29
    Perfect, found the templates. We're building one now. Thanks!
  4. Olivia Grant
    Status change · Olivia Grant 1 Jul 2025 13:48
  5. Status change · 5 Jul 2025 23:59
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DataRecords
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People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
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