Who they are
Insight
As at Fri 9 Oct 2026Wei Ling Tan is the CRM champion at Kallang Reach Payments. She led discovery and demo, and brought COO Arvind Pillai to the 4 Feb 2026 proposal call. The evidence does not show a signed order form.
Role: Head of Merchant Services in Singapore and the CRM champion. She joined the 24 Nov 2025 discovery call, the demo and the 4 Feb 2026 proposal call, and replied quickly when scheduling.
Influence: She drives the evaluation and called the demo impressive, but she checks the technical setup and timeline with her CTO. Arvind Pillai, the COO, asked for the order form, so buying authority sits above her.
Watch: The evidence does not show the order form signed, so treat the Growth proposal as open. The year-one total quoted on 4 Feb 2026 did not reconcile with the stated fee and implementation.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kallang Reach Payments | Head of Merchant Services | champion | weiling.tan@kallangreach.example |
Activity
- 4 Feb 2026callKallang Reach Payments / BG-Demo – Proposal
- 15 Jan 2026eventBG-Demo webinar
+35
- 2 Jan 2026callKallang Reach Payments / BG-Demo – Demo
- 24 Nov 2025email threadFollowing up from our discovery call
- 24 Nov 2025callKallang Reach Payments / BG-Demo – Discovery
- 17 Nov 2025email threadDiscovery call with Sophie
- 15 Oct 2025dealKallang Reach Payments – New
- 18 Jan 2024eventBG-Demo webinar
+14