Kenny Lockhart
Person
Tannahill Systems · champion
Head of Customer Support at Tannahill Systems and CRM champion. Adoption owner since kickoff and 14% of the organisation's questions in 2024-04 to 2025-03. His platform account was deactivated on 5 Apr 2025, so the current contact needs confirming.
Who they are
Insight
As at Fri 9 Oct 2026Head of Customer Support at Tannahill Systems and CRM champion. Adoption owner since kickoff and 14% of the organisation's questions in 2024-04 to 2025-03. His platform account was deactivated on 5 Apr 2025, so the current contact needs confirming.
Role: Head of Customer Support in Glasgow, recorded as champion in the CRM. He named himself adoption owner at the 14 Apr 2023 kickoff and was not an admin; Scott Galbraith held that role.
Influence: He sets the pain and the use case, but could not size the benefit in the proposal call. Moira Sinclair, Finance Director, pressed on price and joined the 17 Feb 2025 renewal call.
Watch: He asked 588 of 4067 questions in 2024-04 to 2025-03, a key-person risk. His platform account was deactivated on 5 Apr 2025, and the evidence does not show whether he has left Tannahill Systems.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Tannahill Systems | Head of Customer Support | champion | kenny.lockhart@tannahill.example |
Activity
- 1 Apr 2025ticketHow to export active cases list
- 20 Feb 2025eventBG-Demo webinar
+23 - 17 Feb 2025callTannahill Systems / BG-Demo – Renewal
+1 - 12 Feb 2025email threadBG-Demo webinar, join us
- 3 Jan 2025dealTannahill Systems – Renewal
- 1 Mar 2024ticketExport function error
- 26 Jan 2024ticketDeactivating old user account
- 17 Jan 2024ticketInvoice query for renewal
- 5 Jan 2024dealTannahill Systems – Renewal
- 18 Sep 2023callTannahill Systems / BG-Demo – Check In
- 30 May 2023callTannahill Systems / BG-Demo – Training
- 24 May 2023ticketSync issue with the helpdesk connector
- 24 May 2023email threadTraining: on-site session
- 15 May 2023callTannahill Systems / BG-Demo – Onboarding
- 8 May 2023callTannahill Systems / BG-Demo – Onboarding
- 21 Apr 2023callTannahill Systems / BG-Demo – Onboarding
- 14 Apr 2023callTannahill Systems / BG-Demo – Kickoff+1
- 11 Apr 2023ticketAccess permissions configuration
- 23 Feb 2023callTannahill Systems / BG-Demo – Negotiation+1
- 23 Jan 2023callTannahill Systems / BG-Demo – Proposal
- 18 Jan 2023email threadFollowing up on the brain for support
- 29 Dec 2022callTannahill Systems / BG-Demo – Demo
- 1 Dec 2022callTannahill Systems / BG-Demo – Discovery
- 28 Oct 2022dealTannahill Systems – New