Hartfield Hospice Trust

Lost£0

AI facts

As at Fri 9 Oct 2026

Hartfield Hospice Trust, a Tunbridge Wells charity, has no contract, no invoices and £0 ARR in the CRM. Its only deal, a new Starter deal with an ACV of £20k, closed lost on 17 Apr 2025 with price recorded as the reason. There is no usage and there are no tickets on record. The last interaction was on 4 Mar 2025, and Priya Raman, who ran the discovery call, left BG-Demo on 28 Aug 2026.

Read from 1 calls · 2 email threads · 1 deals · 3 people, newest 24 Feb 25

AImade from

Profile

Updated 9 Oct 26

IndustryCharity
Websitehartfieldhospice.example
CountryUnited Kingdom
HQ cityTunbridge Wells
Size450 employees
CRM ownerSophie Ling
TypeProspectdiffers
StateLost

CRMmade from

AI opinion

As at Fri 9 Oct 2026

Lost, because the only deal closed lost on price and no interaction is recorded since 4 Mar 2025. The discovery seller has left and the active CRM owner has no recorded contact. A win-back is possible: Rosemary Tullett and Jeremy Austin described a real manual-reconciliation problem.

Signals Hartfield Hospice Trust – New Hartfield Hospice Trust / BG-Demo – Discovery

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Key facts

Updated 9 Oct 26

Last contact4 Mar 2025

Computedmade from

Next step

As at Fri 9 Oct 2026

What: Sophie Ling writes to Rosemary Tullett to introduce herself as the new contact and reopen the weekly manual data work as the case for a Starter return. Re engage
Who: Sophie Ling
When: This week by 9 Oct 2026
Why: Sophie Ling should reopen the conversation with Rosemary Tullett, the CRM champion, around the manual data work she described. The Starter deal closed lost on price on 17 Apr 2025, and no colleague has held the relationship since Priya Raman left.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

The story

As at Fri 9 Oct 2026

Lost

Lost: Hartfield Hospice Trust's only deal, for Starter, closed lost on price on 17 Apr 2025, with no contract, invoices or usage. Priya Raman, who ran discovery, has left, and Sophie Ling is to reopen a win-back with Rosemary Tullett.

Lost is the verdict for Hartfield Hospice Trust: its only deal, a Starter deal at an ACV of £20k, closed lost on price on 17 Apr 2025. There is no order form, no invoice and £0 ARR in the CRM.

No contract means no usage records and no tickets. Priya Raman ran the 21 Feb 2025 discovery with Rosemary Tullett and Jeremy Austin, then left BG-Demo on 28 Aug 2026; Sophie Ling, the CRM owner, has no recorded contact.

Nothing is recorded since 4 Mar 2025 and the proposal is not on file. Jeremy called budget tight, Rosemary found the price not unreasonable, and a return would sit on the v2 Starter list of £22k.

Sophie Ling should write to Rosemary by 9 Oct 2026, reopening her weekly manual data pulls as the case for a Starter return. Sofia Marchetti agrees first-term discount room the same day.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Usagemade from

Documents

No documents in the document store for this subject.

Documentsmade from

Open deals

No open deals.

CRMmade from

Open tickets

No open tickets.

Helpdeskmade from

Activity

24 Feb 2025email threadHartfield Hospice: next steps Priya Raman, Rosemary Tullett, Jeremy Austin
21 Feb 2025callHartfield Hospice Trust / BG-Demo – Discovery Priya Raman, Rosemary Tullett, Jeremy Austin
20 Feb 2025eventBG-Demo webinar Sofia Marchetti, Orla Keane, Kenny Lockhart, Jason Pengelly, Linnéa Holmberg, Marieke Postma, Gemma Yates, Sukhvinder Dhillon, Matthew Grice, Helen Varley, Sunita Bains, Craig Holt, Asif Nuttall, Rachael Dixon, Colin Airey, Eleanor Pickering, Shirley Bowman, Nina Barden, Ciarán Hughes, Aoife Tuohy, Anders Thomsen, Luke Kershaw, Megan Entwistle, Graeme Charlton, Priscilla Bowen, Hamish Crawford+23
27 Dec 2024dealHartfield Hospice Trust – New Lewis Kerr, Rosemary Tullett
21 Nov 2024eventBG-Demo webinar Sofia Marchetti, Richard Thorne, Paul Rigby, Sarah Hollis, Sam Yates, Doug Fairweather, Ruben Dekker, Andrew Pickering, Donal Coughlan, Dylan Price, Hayley Staniland, Stijn Gielen, Kirsty Ingham, Divya Raval, Leanne Moss, Nina Barden, Jelle Bouma, Annika Lund, Neil Ashworth, Saskia Mendes, Lauren Pilkington, Femi Olatunji, Fiona Drummond, Anthony Garrow, Tracey Bainbridge+22
6 Nov 2024email threadBG-Demo webinar Sofia Marchetti, Nina Barden

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26

hide membership AI records not written yet

Key

Source rows
Raw things
People
Organisation
Organisation AI
Pages
AI-written record (ring)
AI record not written yet
belongs to the organisation (one line per group)
Size: how many records a group holds

Hartfield Hospice Trust's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 3 AI summaries of 4 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 2 staff (0 with an AI write-up), shown on 3 pages. 1 AI record in this trail is not written yet.

The trail as a list (block, record, entity, raw row)

Activity page block
- Hartfield Hospice Trust / BG-Demo – Discovery entity
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - call_recorder/calls.csv call_203_001 raw row
- Hartfield Hospice Trust – New entity
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - crm/deal_line_items.csv deal_203_01:1 raw row
  - crm/deal_line_items.csv deal_203_01:2 raw row
  - crm/deal_stage_history.csv deal_203_01:1 raw row
  - crm/deal_stage_history.csv deal_203_01:2 raw row
  - crm/deal_stage_history.csv deal_203_01:3 raw row
  - +1 more
- BG-Demo webinar entity
  - event_platform/events.csv evt_0780_webinar raw row
  - event_platform/registrations.csv evt_0780_webinar:per_0102 raw row
  - event_platform/registrations.csv evt_0780_webinar:per_0703 raw row
  - event_platform/registrations.csv evt_0780_webinar:per_1201 raw row
  - event_platform/registrations.csv evt_0780_webinar:per_1205 raw row
  - event_platform/registrations.csv evt_0780_webinar:per_15002 raw row
  - +19 more
- BG-Demo webinar entity
  - event_platform/events.csv evt_0871_webinar raw row
  - event_platform/registrations.csv evt_0871_webinar:per_10201 raw row
  - event_platform/registrations.csv evt_0871_webinar:per_10301 raw row
  - event_platform/registrations.csv evt_0871_webinar:per_10701 raw row
  - event_platform/registrations.csv evt_0871_webinar:per_11501 raw row
  - event_platform/registrations.csv evt_0871_webinar:per_12801 raw row
  - +20 more
- BG-Demo webinar entity
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - mailbox/messages.csv thr_203_0001:1 raw row
  - mailbox/threads.csv thr_203_0001 raw row
- Hartfield Hospice: next steps entity
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - mailbox/messages.csv thr_203_0002:1 raw row
  - mailbox/messages.csv thr_203_0002:2 raw row
  - mailbox/messages.csv thr_203_0002:3 raw row
  - mailbox/threads.csv thr_203_0002 raw row
AI opinion page block
- Hartfield Hospice Trust lost AI record
  - Hartfield Hospice Trust – New entity
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - crm/deal_line_items.csv deal_203_01:1 raw row
    - crm/deal_line_items.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:1 raw row
    - crm/deal_stage_history.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:3 raw row
    - +1 more
  - Hartfield: Starter discovery call AI record
    - Hartfield Hospice Trust / BG-Demo – Discovery entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - call_recorder/calls.csv call_203_001 raw row
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
  - Webinar invite to Database Manager AI record
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - BG-Demo webinar entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - mailbox/messages.csv thr_203_0001:1 raw row
      - mailbox/threads.csv thr_203_0001 raw row
  - Hartfield Hospice: session booked AI record
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - Hartfield Hospice: next steps entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - mailbox/messages.csv thr_203_0002:1 raw row
      - mailbox/messages.csv thr_203_0002:2 raw row
      - mailbox/messages.csv thr_203_0002:3 raw row
      - mailbox/threads.csv thr_203_0002 raw row
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - +4 more
ARR journey (computed from the records; nothing to show yet) page block
- facts.arr_monthly:org_203 facts table
  - Hartfield Hospice Trust – New entity
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - crm/deal_line_items.csv deal_203_01:1 raw row
    - crm/deal_line_items.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:1 raw row
    - crm/deal_stage_history.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:3 raw row
    - +1 more
AI facts page block
- Hartfield Hospice Trust lost AI record
  - Hartfield Hospice Trust – New entity
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - crm/deal_line_items.csv deal_203_01:1 raw row
    - crm/deal_line_items.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:1 raw row
    - crm/deal_stage_history.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:3 raw row
    - +1 more
  - Hartfield: Starter discovery call AI record
    - Hartfield Hospice Trust / BG-Demo – Discovery entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - call_recorder/calls.csv call_203_001 raw row
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
  - Webinar invite to Database Manager AI record
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - BG-Demo webinar entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - mailbox/messages.csv thr_203_0001:1 raw row
      - mailbox/threads.csv thr_203_0001 raw row
  - Hartfield Hospice: session booked AI record
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - Hartfield Hospice: next steps entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - mailbox/messages.csv thr_203_0002:1 raw row
      - mailbox/messages.csv thr_203_0002:2 raw row
      - mailbox/messages.csv thr_203_0002:3 raw row
      - mailbox/threads.csv thr_203_0002 raw row
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - +4 more
Contacts page block
- Rosemary Tullett entity
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - crm/contacts.csv per_20301:org_203 raw row
- Jeremy Austin entity
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - crm/contacts.csv per_20302:org_203 raw row
- Nina Barden entity
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - crm/contacts.csv per_20303:org_203 raw row
Open deals (computed from the records; nothing to show yet) page block
- Hartfield Hospice Trust entity
  - crm/companies.csv org_203 raw row
Documents (computed from the records; nothing to show yet) page block
- document_store/files.csv * raw row
hero page block
- Hartfield Hospice Trust lost AI record
  - Hartfield Hospice Trust – New entity
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - crm/deal_line_items.csv deal_203_01:1 raw row
    - crm/deal_line_items.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:1 raw row
    - crm/deal_stage_history.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:3 raw row
    - +1 more
  - Hartfield: Starter discovery call AI record
    - Hartfield Hospice Trust / BG-Demo – Discovery entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - call_recorder/calls.csv call_203_001 raw row
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
  - Webinar invite to Database Manager AI record
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - BG-Demo webinar entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - mailbox/messages.csv thr_203_0001:1 raw row
      - mailbox/threads.csv thr_203_0001 raw row
  - Hartfield Hospice: session booked AI record
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - Hartfield Hospice: next steps entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - mailbox/messages.csv thr_203_0002:1 raw row
      - mailbox/messages.csv thr_203_0002:2 raw row
      - mailbox/messages.csv thr_203_0002:3 raw row
      - mailbox/threads.csv thr_203_0002 raw row
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - +4 more
- facts.reconciliation_t0:org_203 facts table
  - Hartfield Hospice Trust – New entity
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - crm/deal_line_items.csv deal_203_01:1 raw row
    - crm/deal_line_items.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:1 raw row
    - crm/deal_stage_history.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:3 raw row
    - +1 more
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
- Hartfield Hospice Trust entity
  - crm/companies.csv org_203 raw row
- Signals: Hartfield Hospice Trust signals (no model)
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
Key facts page block
- facts.reconciliation_t0:org_203 facts table
  - Hartfield Hospice Trust – New entity
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - crm/deal_line_items.csv deal_203_01:1 raw row
    - crm/deal_line_items.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:1 raw row
    - crm/deal_stage_history.csv deal_203_01:2 raw row
    - crm/deal_stage_history.csv deal_203_01:3 raw row
    - +1 more
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
- Hartfield Hospice Trust entity
  - crm/companies.csv org_203 raw row
- Signals: Hartfield Hospice Trust signals (no model)
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
- Hartfield Hospice: next steps entity
  - Hartfield Hospice Trust entity
    - crm/companies.csv org_203 raw row
  - mailbox/messages.csv thr_203_0002:1 raw row
  - mailbox/messages.csv thr_203_0002:2 raw row
  - mailbox/messages.csv thr_203_0002:3 raw row
  - mailbox/threads.csv thr_203_0002 raw row
Evidence trail page block
- Hartfield Hospice Trust entity
  - crm/companies.csv org_203 raw row
The story page block
- Customer: Hartfield Hospice Trust AI record
  - Hartfield Hospice Trust lost AI record
    - Hartfield Hospice Trust – New entity
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - crm/deal_line_items.csv deal_203_01:1 raw row
      - crm/deal_line_items.csv deal_203_01:2 raw row
      - crm/deal_stage_history.csv deal_203_01:1 raw row
      - crm/deal_stage_history.csv deal_203_01:2 raw row
      - crm/deal_stage_history.csv deal_203_01:3 raw row
      - +1 more
    - Hartfield: Starter discovery call AI record
      - Hartfield Hospice Trust / BG-Demo – Discovery entity
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
        call_recorder/calls.csv call_203_001 raw row
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
    - Webinar invite to Database Manager AI record
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - BG-Demo webinar entity
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
        mailbox/messages.csv thr_203_0001:1 raw row
        mailbox/threads.csv thr_203_0001 raw row
    - Hartfield Hospice: session booked AI record
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - Hartfield Hospice: next steps entity
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
        mailbox/messages.csv thr_203_0002:1 raw row
        mailbox/messages.csv thr_203_0002:2 raw row
        mailbox/messages.csv thr_203_0002:3 raw row
        mailbox/threads.csv thr_203_0002 raw row
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - Hartfield Hospice Trust entity
      - crm/companies.csv org_203 raw row
    - +4 more
  - Reopen win-back with Rosemary Tullett AI record
    - Hartfield Hospice Trust lost AI record
      - Hartfield Hospice Trust – New entity
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
        crm/deal_line_items.csv deal_203_01:1 raw row
        crm/deal_line_items.csv deal_203_01:2 raw row
        crm/deal_stage_history.csv deal_203_01:1 raw row
        crm/deal_stage_history.csv deal_203_01:2 raw row
        crm/deal_stage_history.csv deal_203_01:3 raw row
        +1 more
      - Hartfield: Starter discovery call AI record
        Hartfield Hospice Trust / BG-Demo – Discovery entity
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
        call_recorder/calls.csv call_203_001 raw row
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - Webinar invite to Database Manager AI record
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
        BG-Demo webinar entity
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
        mailbox/messages.csv thr_203_0001:1 raw row
        mailbox/threads.csv thr_203_0001 raw row
      - Hartfield Hospice: session booked AI record
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
        Hartfield Hospice: next steps entity
        Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
        mailbox/messages.csv thr_203_0002:1 raw row
        mailbox/messages.csv thr_203_0002:2 raw row
        mailbox/messages.csv thr_203_0002:3 raw row
        mailbox/threads.csv thr_203_0002 raw row
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - Hartfield Hospice Trust entity
        crm/companies.csv org_203 raw row
      - +4 more
    - Hartfield Hospice Trust entity
  - +1 more
Next step page block
Open tickets (computed from the records; nothing to show yet) page block
Profile page block
Sources page block
Platform usage (computed from the records; nothing to show yet) page block

Computedmade from

Sources AI · Calls · CRM · Events · Email

made from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Hartfield Hospice Trust

AI facts

Profile

AI opinion

Key facts

Next step

The story

ARR journey

Platform usage

Documents

Open deals

Open tickets

Activity

Contacts

Evidence trail

Help & Support

Help & Support

How to use the site

How to ask

What the data covers

Who to contact

Ask B