AI facts
Current to 13 Oct 26Cramond Trustee Services, a pensions administrator in Edinburgh, is a prospect with no contract, no invoices and £0 ARR in the CRM. The open new-business deal is for Growth at £62k, at CRM stage demo, with an expected close of 18 Dec 2026. There is no usage or ticket history yet. A proposal call with the champion and the Chief Executive is booked for 12 Oct 2026. On discovery, Growth was quoted verbally with twenty connectors and twelve weeks of implementation.
Profile
Updated 9 Oct 26- IndustryPensions administrationSource: CRM company record
- Websitecramond.exampleSource: CRM company record
- CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
- HQ cityEdinburghSource: CRM company record
- Size120 employeesSource: CRM company record
- CRM ownerHarvey DoyleSource: CRM company record · Account Executive
- TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage opportunity · The sources disagree
- StateProspectSource: AI assessment · Written 13 Oct 2026
AI opinion
Current to 13 Oct 26Prospect, because Eilidh Rutherford said she was ready and a proposal call is booked with the Chief Executive. The verbal terms exceed the Growth price book on connectors and implementation weeks and must be corrected first. The deal owner in the CRM also differs from the colleague running it.
Key facts
Updated 9 Oct 26- Open dealDemo · £62,000Source: CRM deal Cramond Trustee Services – New · new deal · Expected close 18 Dec 2026 · Owner Matteo Ricci
- Last contact8 Oct 2026Call: Cramond Trustee Services / BB-Demo – Demo · 1 days before 9 Oct 2026
Next step
Current to 14 Oct 26- What
- Harvey Doyle sends Eilidh Rutherford and Niall Sutherland a written Growth proposal on price-book terms before the 12 Oct 2026 proposal call. proposal
- Who
Harvey Doyle
- When
- This week by 9 Oct 2026
- Why
- Harvey Doyle should send Eilidh Rutherford and Niall Sutherland a written Growth proposal on price-book terms before the 12 Oct 2026 proposal call, replacing the verbal twenty connectors, twelve weeks and guaranteed refresh.
The story
Current to 14 Oct 26Prospect: Cramond Trustee Services has a new Growth deal at £62k at CRM stage demo, an engaged champion and a proposal call booked for 12 Oct 2026. The verbal terms exceed the Growth price book and must be corrected in a written proposal first.
Prospect: Cramond Trustee Services, a pensions administrator, has a new Growth deal at £62k at CRM stage demo, expected close 18 Dec 2026. No proposal or order form exists, so there is no contract or renewal date.
No usage, tickets or invoices exist yet. Eilidh Rutherford, Head of Trustee Operations, joined the 8 Sep 2026 discovery and 8 Oct 2026 demo and said she was ready; Niall Sutherland, Chief Executive, missed the demo.
The main risk is the verbal quote of twenty connectors and twelve weeks against Growth's 8 connectors and 8 weeks, plus a guaranteed nightly refresh only Enterprise is credited for. The CRM assigns the deal to Matteo Ricci, not Harvey Doyle.
Harvey sends Eilidh and Niall a written Growth proposal on price-book terms by 9 Oct 2026, ahead of the proposal call booked for 12 Oct 2026 at 13:45. Owen Tallis settles the deal owner first.
ARR journey
Platform usage
Documents
Open deals
| Deal | Stage | Amount | Close |
|---|---|---|---|
| Cramond Trustee Services – New | demo | £62,000 | 18 Dec 2026 |
Open tickets
Activity
- 12 Oct 2026callCramond Trustee Services / BB-Demo – Proposal
- 8 Oct 2026callCramond Trustee Services / BB-Demo – Demo
- 24 Sep 2026eventYour renewals, read by the brain
+40
- 9 Sep 2026email_threadDiscovery call
- 8 Sep 2026callCramond Trustee Services / BB-Demo – Discovery
- 14 Aug 2026dealCramond Trustee Services – New
- 24 Feb 2026eventRevenue leaders roundtable
+43
- 26 Nov 2024eventRevenue leaders roundtable
+27
- 14 Nov 2024email_threadRoundtable invite
Contacts
Evidence trail
Updated 9 Oct 26Cramond Trustee Services' pages are written from 4 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 5 AI summaries of 6 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 2 staff (0 with an AI write-up), shown on 4 pages. 2 AI records in this trail are not yet analysed.
The trail as a list (block, record, entity, raw row)
- Activity page block
- Cramond Trustee Services / BB-Demo – Discovery entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_001 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services / BB-Demo – Demo entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_002 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services / BB-Demo – Proposal entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_003 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Revenue leaders roundtable entity
- event_platform/events.csv evt_0785_roundtable raw row
- event_platform/registrations.csv evt_0785_roundtable:per_0505 raw row
- event_platform/registrations.csv evt_0785_roundtable:per_0703 raw row
- event_platform/registrations.csv evt_0785_roundtable:per_10302 raw row
- event_platform/registrations.csv evt_0785_roundtable:per_10303 raw row
- event_platform/registrations.csv evt_0785_roundtable:per_11703 raw row
- +24 more
- Revenue leaders roundtable entity
- event_platform/events.csv evt_1240_roundtable raw row
- event_platform/registrations.csv evt_1240_roundtable:per_0301 raw row
- event_platform/registrations.csv evt_1240_roundtable:per_0502 raw row
- event_platform/registrations.csv evt_1240_roundtable:per_0702 raw row
- event_platform/registrations.csv evt_1240_roundtable:per_10103 raw row
- event_platform/registrations.csv evt_1240_roundtable:per_13503 raw row
- +40 more
- +3 more
- Cramond Trustee Services / BB-Demo – Discovery entity
- AI opinion page block
- Cramond Trustee Services: prospect AI record
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Discovery: scattered pension scheme data AI record
- Cramond Trustee Services / BB-Demo – Discovery entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_001 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services / BB-Demo – Discovery entity
- Demo: brain on sample scheme data AI record
- Cramond Trustee Services / BB-Demo – Demo entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_002 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services / BB-Demo – Demo entity
- Roundtable invite, no reply AI record
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Roundtable invite entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- mailbox/messages.csv thr_187_0001:1 raw row
- mailbox/threads.csv thr_187_0001 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- Discovery call scheduling AI record
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Discovery call entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- mailbox/messages.csv thr_187_0002:1 raw row
- mailbox/messages.csv thr_187_0002:2 raw row
- mailbox/messages.csv thr_187_0002:3 raw row
- mailbox/messages.csv thr_187_0002:4 raw row
- mailbox/threads.csv thr_187_0002 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- +5 more
- Cramond Trustee Services – New entity
- Cramond Trustee Services: prospect AI record
- ARR journey (not yet analysed) page block
- facts.arr_monthly:org_187 facts table
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Cramond Trustee Services – New entity
- facts.arr_monthly:org_187 facts table
- AI facts page block
- Cramond Trustee Services: prospect AI record
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Discovery: scattered pension scheme data AI record
- Cramond Trustee Services / BB-Demo – Discovery entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_001 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services / BB-Demo – Discovery entity
- Demo: brain on sample scheme data AI record
- Cramond Trustee Services / BB-Demo – Demo entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_002 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services / BB-Demo – Demo entity
- Roundtable invite, no reply AI record
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Roundtable invite entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- mailbox/messages.csv thr_187_0001:1 raw row
- mailbox/threads.csv thr_187_0001 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- Discovery call scheduling AI record
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Discovery call entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- mailbox/messages.csv thr_187_0002:1 raw row
- mailbox/messages.csv thr_187_0002:2 raw row
- mailbox/messages.csv thr_187_0002:3 raw row
- mailbox/messages.csv thr_187_0002:4 raw row
- mailbox/threads.csv thr_187_0002 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- +5 more
- Cramond Trustee Services – New entity
- Cramond Trustee Services: prospect AI record
- Contacts page block
- Eilidh Rutherford entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/contacts.csv per_18701:org_187 raw row
- Cramond Trustee Services entity
- Niall Sutherland entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/contacts.csv per_18702:org_187 raw row
- Cramond Trustee Services entity
- Rona Baxter entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/contacts.csv per_18703:org_187 raw row
- Cramond Trustee Services entity
- Eilidh Rutherford entity
- Open deals page block
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Cramond Trustee Services – New entity
- Documents (not yet analysed) page block
- document_store/files.csv * raw row
- hero page block
- Cramond Trustee Services: prospect AI record
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Discovery: scattered pension scheme data AI record
- Cramond Trustee Services / BB-Demo – Discovery entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_001 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services / BB-Demo – Discovery entity
- Demo: brain on sample scheme data AI record
- Cramond Trustee Services / BB-Demo – Demo entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_002 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services / BB-Demo – Demo entity
- Roundtable invite, no reply AI record
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Roundtable invite entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- mailbox/messages.csv thr_187_0001:1 raw row
- mailbox/threads.csv thr_187_0001 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- Discovery call scheduling AI record
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Discovery call entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- mailbox/messages.csv thr_187_0002:1 raw row
- mailbox/messages.csv thr_187_0002:2 raw row
- mailbox/messages.csv thr_187_0002:3 raw row
- mailbox/messages.csv thr_187_0002:4 raw row
- mailbox/threads.csv thr_187_0002 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- +5 more
- Cramond Trustee Services – New entity
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- facts.reconciliation_t0:org_187 facts table
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Signals: Cramond Trustee Services signals (no model)
- Cramond Trustee Services / BB-Demo – Proposal entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_003 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services / BB-Demo – Proposal entity
- Cramond Trustee Services: prospect AI record
- Key facts page block
- Cramond Trustee Services / BB-Demo – Demo entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_002 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- facts.reconciliation_t0:org_187 facts table
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Signals: Cramond Trustee Services signals (no model)
- Cramond Trustee Services / BB-Demo – Proposal entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_003 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services / BB-Demo – Proposal entity
- Cramond Trustee Services / BB-Demo – Demo entity
- Evidence trail page block
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services entity
- The story page block
- Customer: Cramond Trustee Services AI record
- Cramond Trustee Services: prospect AI record
- Cramond Trustee Services – New entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- crm/deal_line_items.csv deal_187_01:1 raw row
- crm/deal_line_items.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:1 raw row
- crm/deal_stage_history.csv deal_187_01:2 raw row
- crm/deal_stage_history.csv deal_187_01:3 raw row
- +1 more
- Cramond Trustee Services entity
- Discovery: scattered pension scheme data AI record
- Cramond Trustee Services / BB-Demo – Discovery entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_001 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- Cramond Trustee Services / BB-Demo – Discovery entity
- Demo: brain on sample scheme data AI record
- Cramond Trustee Services / BB-Demo – Demo entity
- Cramond Trustee Services entity
- crm/companies.csv org_187 raw row
- call_recorder/calls.csv call_187_002 raw row
- Cramond Trustee Services entity
- Cramond Trustee Services / BB-Demo – Demo entity
- +5 more
- Cramond Trustee Services – New entity
- +2 more
- Cramond Trustee Services: prospect AI record
- Customer: Cramond Trustee Services AI record
- Next step page block
- Open tickets (not yet analysed) page block
- Profile page block
- Sources page block
- Platform usage (not yet analysed) page block