Renewal notice: Brinkerhof Distributie

Email thread

Elena Novak gave Ruud Verhoeven formal notice that the Growth subscription ends 23 Nov 2026. The open renewal is £54k against a contracted £48k, and usage is down. No customer response in the thread.

made from

What was said

What this says

As at Fri 9 Oct 2026

Elena Novak gave Ruud Verhoeven formal notice that the Growth subscription ends 23 Nov 2026. The open renewal is £54k against a contracted £48k, and usage is down. No customer response in the thread.

Ask: Elena set out the contracted £48k for 50 licensed users, the open renewal at £54k with a target of 30 Oct 2026, and asked for a short call.

Customer view: there is no customer response in the thread. The notice itself flags that usage has come down compared with the previous quarter.

Next: a written breakdown of the £54k is promised so the Financial Director can match it to the contract.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typerenewal

Messages1

First message2026-08-25

Last message2026-08-25

Emailmade from

Messages

Elena Novak 25 Aug 2026 15:49
to Ruud Verhoeven
Dear Ruud, I am writing to give you formal notice that your Growth subscription comes up for renewal. As agreed in the contract, I am sending this ahead of the end date of 23 Nov 2026. I have copied Matteo Ricci, who owns the commercial terms. To confirm where things stand: 1. The current contracted annual amount is £48,000, for 50 licensed users. 2. The renewal is open in our system with a total deal value of £54,000, with a target to agree it by 30 Oct 2026. I will send you a written breakdown of what that total contains, so that you can match it to the contract. No surprises. 3. Usage has come down compared with the previous quarter. I would like to understand why with Femke before we talk about the renewal, so that we propose what is right for you. Could we find a short call in the coming weeks? I will send a separate note on scheduling. Kind regards, Elena

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help