What was said
What this says
As at Fri 9 Oct 2026Matteo Ricci sends Ruud Verhoeven the £2,115 expansion order form. Ruud confirms it matches the contract and asks about the 14 May 2026 date. Matteo says it is an expected close date and takes effect from signature.
Ask: Ruud checked the order form against the contract and queried whether the 14 May 2026 date on it affects the start.
Customer view: careful and positive. The amount matches the proposal and he is ready to sign.
Next: Ruud can sign on 15 May 2026. The evidence does not show whether he signed.
The thread
Updated 9 Oct 26Typesales
Messages3
First message2026-05-12
Last message2026-05-15
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Messages
- Matteo Ricci 12 May 2026 12:36Dear Ruud, As agreed, please find the order form for the expansion, for your signature. The deal amount is £2,115. It sits under your existing agreement, and your annual subscription of £44,000 for 40 licensed users is unchanged. Let me know if anything does not match what you have on file. Best regards, Matteo
- Ruud Verhoeven 15 May 2026 11:34Matteo, I have checked the order form against the contract. The amount matches the proposal. One question: the date on the form is 14 May 2026, but I am reading it on 15 May 2026. Is that a problem for the start? Met vriendelijke groet, Ruud Verhoeven
- Matteo Ricci 15 May 2026 13:57Dear Ruud, No problem at all. The 14 May 2026 was our expected close date, not a deadline, so you can sign today and the order form will take effect from your signature. Let me confirm that in writing for your file as well. Thank you for checking it so carefully. Best regards, Matteo
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