Finding a time to walk through the proposal

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Matteo Ricci arranges a walkthrough of the proposal for extra account managers. Femke van Gestel says usage is going up and wants it moving, and asks for the proposal first. Ruud is travelling.

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As at Fri 9 Oct 2026

Matteo Ricci arranges a walkthrough of the proposal for extra account managers. Femke van Gestel says usage is going up and wants it moving, and asks for the proposal first. Ruud is travelling.

Ask: Matteo wants a short session to walk Femke and Ruud through the expansion proposal on their own data.

Customer view: Femke is positive: usage is rising and the account managers like it. She wants to read the proposal first and will check with Ruud on his return.

Next: Matteo sent the proposal on 16 Apr 2026 and wants questions settled before Ruud looks at the commercial side.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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Messages3

First message2026-04-15

Last message2026-04-16

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Messages

Matteo Ricci 15 Apr 2026 13:20
to Femke van Gestel
Dear Femke, Thank you for your time on our last call. I would like to walk you through the proposal for the extra account managers, and I think it is best done with a short session where we can look at it together on your own data. Could you tell me which days suit you and Ruud later this week or next? Thirty minutes should be enough. Best regards, Matteo
Femke van Gestel 15 Apr 2026 13:38
to Matteo Ricci
Hi Matteo, Good, let's make it practical. Usage is going up and the account managers like it, so I want this moving. Tomorrow morning works for me. Ruud is travelling, so I will check with him on his return and come back to you. Send me the proposal beforehand, then I can read it first. Groetjes, Femke
Matteo Ricci 16 Apr 2026 11:27
to Femke van Gestel
Dear Femke, I have attached the proposal as promised. Let me confirm in writing that it covers the Growth tier you already have, with the 40 licensed users unchanged, and sets out the expansion we discussed. If you read it today, I can take your questions whenever you like. I would rather we settle them before Ruud looks at the commercial side. Best regards, Matteo

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